At Central Mountain Air, we pride ourselves in providing vital air connectivity to remote communities nestled within the stunning landscapes of Alberta and British Columbia. Our commitment to safety, reliability, and exceptional customer service is at the core of everything we do. Join our dedicated team and become an integral part of bringing people together and fostering economic growth in these unique regions. We are currently seeking a Part-Time Customer Service Agent to join our team at our Edmonton, AB base.
Customer Service Agents are part of a team that works in conjunction with crew members and ground agents to escort and board passengers, take reservations, and maintain baggage accuracy and safety. Customer Service Agents report to the Customer Service Supervisor.
Responsibilities Check-in and greeting passengers, taking reservations and handling payments (when necessary)
Responding to passenger inquiries
Assisting passengers with disabilities during deplaning and enplaning
Processing baggage and cargo
Gate operations and flight closure, communicating load counts to flight crews
Ability to lift up to 50 lbs
Other duties as assigned
Job Requirments Superior customer service skills
Good communication and interpersonal skills
Ability to work independently as well as in a team environment
Ability to work flexible hours, including split shifts and weekend coverage
Willingness to work outside in adverse weather conditions
Good computer skills
A positive attitude with the ability to be flexible
Must be able to obtain and retain an Airport RAIC
Benefits of Working at Central Mountain Air (part-time employees)Full health benefits package consisting of extended health, dental, short-term disability, long term disability, life insurance and travel emergency medical insurance
Group Retirement RRSP contribution matching program
Corporate rates with Good Life Fitness
Competitive sick and personal leave benefits
Employee Family Assistance Program
Travel Benefits
Standby travel within Central Mountain Air network for employees, their eligible family members, and their buddies (not including fees and taxes)
Free cargo shipping for employees on CMA flights
Standby travel for employees and eligible family members on other airlines around the world
Additionally, employees are eligible for discounts with various hotels and agencies that offer cruises and all-inclusive holidays.
How to ApplyPlease submit your application to jobsflycma.com with the position you are applying for in the subject of your email.
Central Mountain Air is an equal-opportunity employer and values diversity in our workplace. Our requirement is that you have the skills and abilities to do the job and the attitude of a team player. We encourage applications from all qualified individuals regardless of race, nationality, ethnic origin, color, religion, age, sex, sexual orientation, marital status, family status, and disability. Central Mountain Air thanks all applicants, however, only those selected for an interview will be contacted.