We are seeking a reliable and customer-focused Customer Service Representative to join our remote team. In this role, you will be responsible for assisting customers, resolving inquiries, and providing a positive customer experience while working from home.
Key Responsibilities:
- Respond to customer inquiries via email, chat, or phone
- Resolve customer issues in a timely and professional manner
- Provide accurate information about products and services
- Maintain customer records and update account information
- Escalate complex issues to the appropriate department when necessary
