Job Description
At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
The Boeing Defense Space & Security Cruise Missile System Program (CMS) Team is seeking Customer Training Specialists (Associate, Mid-Level or Senior) to join the team in St. Charles, MO. The successful candidates will be responsible for customer technical training needs to determine appropriate training content, objectives, and design. Domestic and International Travel up to 50 is required.
Position Responsibilities Include:
Conducts analyses to evaluate customer technical training needs to determine appropriate training content, objectives, and design.
Develops, conducts, and evaluates effectiveness of technical training.
Uses specialized software technology to research, configure, maintain, update, and develop new and existing media and materials.
Gathers data to support complete proposal development activities.
Analyzes supplier and/or customer data regarding ordering and/or delivery of spare parts and provisioning products or related services.
Analyzes and processes material returned from customers. Analyzes customer spare parts requirement inquiries, facilitates responses and resolver’s delivery problem.
Creates and monitors performance metrics.
Creates, maintains, and advances customer relationships.
Develops an understanding of customers culture and business strategies.
This position is expected to be 100 onsite. The selected candidate will be required to work onsite at the listed location (St. Charles, MO).
This position requires the ability to obtain a US Security Clearance for which the US Government requires US Citizenship as a condition of employment. An interim and/or final U.S. Secret Clearance Post-Start is required.
Basic Qualifications (Required Skills/Experience):
Experience as a formal instructor certification as an instructor, Senior instructor, or Master instructor.
Willing and able to travel both domestically and internationally 50 of the time.
Preferred Qualifications (Desired Skills/Experience):
Bachelors degree or higher
Experience as a Weapon School Instructor
Military Experience in training
Stand-Up Instructor led Training in support of Cruise Missile Systems (CMS) including Harpoon and SLAM ER
Electronics experience
Typical Education/Experience:
Associate: Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 2 or more years related work experience or an equivalent combination of technical education and experience (e.g. Master, 6 years related work experience, etc.).
Mid-Level: Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 5 or more years related work experience or an equivalent combination of technical education and experience (e.g. PhD, Master+3 years related work experience, 9 years related work experience, etc.).
Senior: Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 9 or more years related work experience or an equivalent combination of technical education and experience (e.g. PhD+4 years related work experience, Master+7 years related work experience, 13 years related work experience, etc.)
Relocation:
This position offers relocation based on candidate eligibility. Note: Basic relocation will be offered for eligible internal candidates.
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Shift:
This position is for 1st shift.
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range for Associate: $62,900 – $85,100
Summary pay range for Mid-Level: $77,350 – $104,650
Summary pay range for Senior: $96,050 – $129,950
Referrals to this job are eligible for a monetary employee bonus.
Applications for this position will be accepted until April,12th 2024
Export Control Requirements: U.S. Government Export Control Status: This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. 120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.
Export Control Details: US based job, US Person required
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
