EFB Analyst
You will be part of a small, but highly efficient EFB team, supporting the three easyJet AOCs.
The team is required to provide operational oversight, governance and support for:
Operational device hardware, applications, security and configuration
Applicable regulatory compliance
Supervision, distribution and control of manuals
Continuous improvement
This role will report into the Flight Operations Manager – EFB and Digital, who will provide strategic direction and oversight. For day to day operational support and escalation, the role will work closely and link in with the Senior EFB Analyst.
This role will need key relationships with the Technology Manager – Operations, EFB application SMEs and manual authors, third party suppliers, Cabin Operations Manager – Cabin Crew Devices, Training department, Engineering alongside various other easyJet departments.
What you’ll be doing:
We are looking for a proactive and detail-oriented professional to support and maintain our Electronic Flight Bag (EFB) and iPad administrative system.
This role involves, configurations, and applications; managing application roadmaps and change processes; and
This role involves;
Coordinating user acceptance testing for EFB hardware, configurations and applications
Managing application roadmaps and change processes
Ensuring effective communication with suppliers, stakeholders, and internal teams
Responsibilities include:
Software management
Leading continuous improvement initiatives
Coordinating projects and trials
Documenting and updating processes
Resolving end-user issues
Supporting operational changes in line with best practices
Co-ordination and authoring of all applicable EFB training material, user guides, test scripts, procedural documentation, and other documentation as required.
Documentation management