Job Description:
Scope:
The Repair Specialist shall manage the repair tracking for the unserviceable parts sent out to suppliers&39; repair stations.
Key responsibilities:
-Management of open repair orders dispatched from various warehouses located worldwide to Suppliers based in Asia, Europe and USA
-In charge of a portfolio of Suppliers through daily follow-ups, regular conference calls, weekly reviews, and on site Suppliers visits
-Control that the Suppliers are able to return the units within the agreed timeframe; analyse reasons of delays if any, and propose process improvements where required
-Review and validate/challenge quotations received from the Suppliers, and ensure the contract terms are respected
-Review and validate/reject Standard Exchange, Advance Standard Exchange and Loan offers
-Manage quarantines on parts returned from shop when applicable, analyse and report recurrent issues
-Accurately update the data into the IT systems commonly used within FHS
-Provide precise information on the parts status and statistics of operational events to stakeholders, based on your Suppliers portfolio
-Prioritize AOG and Critical customer’s requests attributed to your Repair Orders
-Engage and coordinate with the other FHS functions whenever necessary
-Monitor and mentor the subcontractors supporting our daily administrative tasks
-Upkeep and live by Airbus Values, Leadership Model and Code of Conduct.
Minimum Education:
Diploma/Advanced/Higher/Graduate Diploma/Bachelor&39;s Degree
Minimum Experience:
2 Years in Aviation Industry (Purchasing, Component Repair, Supplier Management or Customer Service)
Other skills and qualifications:
-Time management, well organized
- Able to work with autonomy
- Strong communication skills
- Team work, team spirit
- Solid negotiation skills
- Fluent in English (spoken and written)
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company:
Airbus Customer Services Sdn BhdEmployment Type:
Agency / Temporary-------
Experience Level:
ProfessionalJob Family:
Customer Account and Service Management By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom&64;airbus.com.
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
