General Aviation Admin & Dispatch

Global Pilot Academy, Inc is a Part 141 Pilot School and operates over 25 airplanes with both domestic and international students.  The School is looking for an School Administrative Manager for full time position.  The candidate is expected to be able to handle multiple tasks. Must be flexible with work assignments, detail oriented, and highly organized. Demonstrate initiative and possess excellent interpersonal and communication skills. Be proficient at typing and word processing/document creation/management.  The candidate is also required to provide exceptional service to internal/external customers and coordinate internal administration between Flight School, Maintenance, Chief Instructor and Senior Management.

DUTIES AND RESPONSIBILITIES

• Provide administrative support to management personnel including scheduling appointments and email organization, creating a timely process to address customers’ concerns.
• Answer telephones, greet customers, and ensure messages are complete and relayed in a timely manner.
• Monitor inventory and restock pilot/aviation supplies
• Process and complete credit card transactions.
• Schedule customers and process tickets into MyFBO software program.
• Coordinate needed/completed maintenance actions with Director of Maintenance.
• Address and refer customer concerns for resolution as necessary/appropriate
• Other tasks as assigned by senior management.

Education: High school diploma or GED.   Student Pilot or General Aviation Pilot is an added advantage

Training and Experience: One to two years’ administrative/clerical experience. Previous aviation background experience preferred.

General Skills: Able to handle multiple tasks. Must be flexible with work assignments, detail oriented, and highly organized. Demonstrate initiative and possess excellent interpersonal and communication skills. Able to type a minimum of 50 wpm.

Computer Skills: Proficient with Microsoft Word, Excel and Outlook.