Role and Responsibilities
Join our team providing maintenance, upgrades, and support for CAE flight simulators worldwide. Youu2019ll be based at our facility near Schiphol Airport in Amsterdam and will provide hardware and integration support for our customers here in the Netherlands and around the world.
Weu2019re interested in speaking to hardware specialists and maintenance/ support engineers with excellent problem-solving skills and a drive for customer satisfaction. Youu2019ll also provide support for system upgrades which could include actuators, screens, panels, and control systems.
No two days are the same and travel is a big part of this role u2013 you could spend up to half of your time at customer locations in Europe, Asia, USA and elsewhere.
The role we are offering you
Providing maintenance, support, and upgrades to simulator hardware (such as actuators, control systems, panels)
Responding proactively to customer support queries and issues in order to prevent downtime
Leading and offering technical support to hardware engineers during integration of systems
Scheduling and coordinating hardware integration tasks with other groups
Supporting formal customer reviews
Resolving acceptance faults, either directly or through other subject matter experts
Providing technical expertise during subjective and objective evaluations of training devices
Providing project information statuses and risks to management
Travelling worldwide to CAE customer sites to integrate hardware solutions
Our ideal candidate has:
Degree qualification (or equivalent experience) in engineering field
Technical expertise in hardware support, maintenance, troubleshooting, debugging
What else would be beneficial/ desirable?
Location:
Amsterdam (near Schiphol airport).
The team operate a hybrid approach to remote/ office working, and this role will involve a large amount of international travel.
What kind of person will succeed in this team?
Weu2019re looking for a results-driven problem-solver. Itu2019s a customer facing role and some of the problems youu2019ll face will be time critical for our customers and for CAE, so it would suit someone who is driven, fast paced, and able to adapt quickly.
CAE offers:
About us
With over 10,000 employees located in 35 countries, CAE is a global leader in training for the civil aviation, defence and security, and healthcare markets. To learn more: www.cae.com
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Position Type
RegularCAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.
Equal Employment Opportunity
At CAE, everyone is welcome to contribute to our success. With no exception.
As captured in our overarching value "One CAE", weu2019re proud to work as one passionate, boundaryless and inclusive team.
At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.
