Position Summary
The Revenue Management (RM) team is responsible for maximizing ticket revenue on every flight, every day, within the JetBlue route network. The group is comprised of two teams—Yield and Pricing—that work closely together to ensure that JetBlue is selling the optimal number of tickets across the spectrum of prices available based on customer demand.
As a Lead Analyst, you will be responsible for managing the revenue performance for a portfolio of JetBlue routes, often representing more than $200 million of revenue under direct control that have high strategic significance. On top of your market scope, you will work closely with your crewleader to make sure the rest of the team is aligned on team-wide and department-wide initiatives, and implement market strategies as needed. You will leverage prior market management experience to tackle higher-level projects/analysis while you help oversee the team’s operations. You will also help mentor/train fellow crewmembers, and you will be able to represent the team and department’s interests while interfacing with other groups across the company.
Essential Responsibilities
- Proactively initiate market reviews and team/department projects that identify revenue generating opportunities for JetBlue, and then implement strategies that help maximize revenue potential
- Demonstrate subject matter expertise, as well as advanced technical and analytical skills, through the practical application of Revenue Management theory and best practices
- Effectively communicate revenue performance and competitive market dynamics to fellow crewmembers, Managers, and above
- Leverage experience and depth of RM knowledge to design and implement tests to drive system-wide revenue improvements and enhance current RM business processes
- Foster the RM department principles; being tenacious, data-driven, competitive, collaborative, risk-taking, strategic, agile and accountable
- Consistently demonstrate leadership by serving as a thought-leader, role model, and go-to resource for other crewmembers, as well as mentor and train new hires
- Provide cross-functional support to other teams including Sales, Network Planning, Loyalty, Paisly, and Marketing
- Point person for leadership updates, and requests for information
- Capable of leading the team in Manager’s absence and/or representing the department / department’s interests in cross-functional projects
- Develops presentations (or other written / verbal materials) to convey key information to a wide range of potential audiences from senior leaders to external parties
- Structures complex problems and creates holistic plans of action to address them
- Other duties as assigned
