Key Responsibilities

• Channel and coordinate all incoming confidential and non-confidential requests from the COO’s Office, executive leadership, and external stakeholders, ensuring alignment with departmental priorities.
• Act as liaison between department and internal functions (e.g., Procurement, Finance, Legal) to ensure smooth approvals and execution of operational processes.
• Provide day-to-day operational oversight across the department, ensuring that projects are executed in line with established plans, timelines, and budgets.
• Create and maintain master calendars, project trackers and reporting cadences to monitor progress, milestones, and risks. And to provide department leadership with a consolidated view of project status and next steps.
• Track budgets and support financial control processes, including purchase requests, vendor coordination, and alignment with Finance for accurate reporting.
• Coordinate logistics and administration for cross-functional meetings, including scheduling, agenda planning, minute-taking, and tracking of follow-ups.
• Support enforcement of operational governance by ensuring adherence to departmental workflows, approval protocols, and documentation standards.
• Identify and escalate delivery bottlenecks or operational inefficiencies, proposing improvements to enhance execution.
• Support onboarding and integration of new hires, agency partners, and temporary staff by overseeing setup processes and resource alignment.
• Manage a team of administrative staff, fostering a high-performance, service-oriented culture.
• Perform other department duties related to his / her position as directed by the Head of the Department

Qualifications and Experience:

• High School Qualification / Vocational Qualification /Diploma or Equivalent (Type of Diploma Based on Role) with Minimum 5 years of job-related experience
• Bachelor’s Degree or Equivalent with Minimum 4 years of job-related experience
• Strong project management and organizational skills with a systems-thinking approach
• Excellent coordination and follow-through capabilities across multiple teams, command of English and Arabic Language
• Financial acumen and experience handling large, multi-stream budgets
• Highly proficient in Microsoft Excel, PowerPoint, and project tracking tools (e.g., Teams Planner)
• Effective communicator with a service mindset and collaborative approach
• Ability to anticipate risks and proactively identify operational solutions
• Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinates skills. Ability to foster teamwork among team members

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

https://aa115.taleo.net/careersection/QAExternalCS/jobapply.ftl?langen&job226891