At Surf Air Mobility, were transforming air mobility. As innovators in aviation, we are at the forefront of creating a more efficient and accessible flying experience. With our commitment to a customer-first approach, advanced software solutions, and electrification, we’re pioneering new ways for people to travel, making flying not only faster but more enjoyable. Our passionate team thrives in a collaborative environment where innovation and hard work go hand in hand. Help us shape the future of aviation while working with cutting-edge technologies that are changing the lives of our passengers.

JOB DESCRIPTION: LEARNING AND DEVELOPMENT SPECIALIST

FLSA STAUS: EXEMPT

REPORTS TO: MANAGER OF LEARNING AND DEVELOPMENT

WORK STATUS: FULL TIME

LOCATION: ADDISON, TX

This role offers a hybrid work model, with a core requirement of three days a week on-site in our Addison office and the flexibility to work remotely on the other two days, with the option to work in-person on an as-needed basis.

Overview:
 Join our Learning and Development team, where every employee’s growth matters! We are dedicated to empowering our distributed workforce through effective knowledge transfer and collaboration. Our mission is to facilitate the exchange of insights between those with expertise and those eager to learn. As a dynamic and supportive team, we focus on continuous improvement while enjoying the process.

Note: We are hiring for two full-time Specialist roles: one focused on Training & Compliance, and the other on Team Member and Guest Experience.

Key Duties:

• Provide administrative support for training programs, including scheduling sessions and managing logistics.

• Assist in creating the curriculum for various training needs

• Assist in maintaining and updating Learning Management System (LMS) records.

• Support the development and organization of training materials and e-learning content.

• Help track and report training participation, assessments, and feedback.

• Coordinate onboarding training for new hires and ensure they receive required learning resources.

• Assist with in-person and virtual training sessions by managing setup, materials, and technical support.

• Collaborate with team members to gather feedback and update training content as needed.

• Research and recommend learning resources to enhance training programs.

• Help organize and support workshops, seminars, and other learning events.

• Provide logistical support for travel arrangements related to training at various airport locations.

Requirements:

• Bachelor’s degree or equivalent experience in education, training, or related field.

• 1-3 years of experience in a learning and development or training role.

• Familiarity with eLearning development tools and Learning Management Systems (LMS).

• Strong communication skills, both verbal and written.

• Ability to work collaboratively and build relationships with subject matter experts.

• Understanding of learning principles and training methodologies.

• Strong organizational skills with the ability to prioritize tasks effectively.

• Dependable and able to work independently with minimal supervision.

• Must be authorized to work in the U.S. per the Immigration Act of 1986.

• Must pass a 10-year background check and pre-employment drug screen per airline and/or company regulations.

Required Software and Tools Experience:

• Familiarity with next-generation LMS platforms aligned with strategic goals, including AI-enabled learning capabilities.

• Virtual webinar programs such as Zoom or similar applications.

Work Environment:

• Hybrid work model with 3 in-office days per week.

• Approximately 25 travel will be required (US only).

Benefits:

Competitive Salary: Attractive compensation package based on experience.

Health & Wellness: After 30 days of employment on the 1st of the next month, you are eligible to sign up for medical, dental, and vision insurance, air ambulance coverage, short-term disability, pet insurance, health savings accounts, and company-paid life insurance.

Retirement Plans: Employees can enroll in our company’s 401(k) plan.

Employee Discounts: After completion of your probationary period, you can access the My ID Travel program, which allows members of your immediate family to participate as well. This program provides travel privileges, including:

• Flight tickets at significant discount, employee and family members can fly our planes (standby space available)

• Discounts on hotels and resorts

• Car rentals at reduced rates

• Discounted cruises

• Addison Office Amenities include full free on-site gym, two indoor pickleball courts, game tables in the lobby, on-site day care through Kinder Care, on-site coffee shop, on-site café, free underground parking, easy access to Tollway and George Bush, and terrific location near restaurants in Addison.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.