Master Thesis within Customer Services-Airbus Cabin Electronics

Job Description:

In order to support our team, Airbus Operations is looking for a

You are looking for a master thesis and want to get to know the work of a job title? Then apply now! We look forward to you supporting us in the department of customer services / cabin electronics as a Masterand (d/f/m)!

• Location: Buxtehude (close to Hamburg), Germany

• Start: Summer/ Autumn 2024

• Duration: approx. 6 months

Customer Services is a global organisation in charge of all after sales activities for Airbus Cabin Electronics and KID Systeme. We support all Airbus aircraft fleets and our products are installed in every Airbus aircraft.

We are responsible for performing repair services of electronic components, spare parts sales and distribution, technical documents, publications and technical support, customer training, managing a global network of repair stations, pricing, credit management and commercial agreements.

In the frame of this study/thesis you will support and get a deep insight into the test equipment (TE). Test equipment is required for the production and repair of cabin electronic components.

We are a multifunctional team consisting of experts from several departments (Customer Services, Engineering and Operations). We are responsible for the entire product life cycle: definition, development, evolution, obsolescence, decommissioning, etc. and the product business value creation. We manage all test equipment required for future and existing products. 

Buxtehude is connected to Hamburg S-Bahn network and the factory premises offer sufficient parking spaces directly in front of the door for cars and bicycles.

• Work-life balance with a 35-hour week (flexitime).

• Mobile working after agreement with the department.

• Traveling overseas or within Germany (team events) is possible after consultation and agreement from the department.

• International environment with the opportunity to network globally.

• Work with modern/diversified technologies.

• At Airbus, we see you as a valuable team member and you are not hired to brew coffee, instead you are in close contact with the interfaces and are part of our weekly team meetings.

• Opportunity to participate in the Generation Airbus Community to expand your own network.

• Support the identification of TE needs, TE requirements and synergies between operation and worldwide repair stations

• Preparation of analysis, estimations and forecasts (e.g. TE usage analysis; TE development and inventory status; business cases for TE inventory increase)

• Support the definition of TE related processes

• Explore and propose software solutions to manage the entire TE product life cycle

• Software solution(s) in one of the Airbus data platforms (supported by experts)

• Business requirements will be provided by our experts (not a deliverable)

• Documentation and archiving of all activities associated with your tasks: user guides, archived documents, management of changes, workflows definition, etc.

• Handover and training to the team for further maintenance and use of the solutions you develop

The scope of the master thesis can be refined to suit the needs of your study program.

• Enrolled full-time student (d/f/m) within production / manufacturing / industrial engineering, aircraft systems engineering or similar field of study

• Good communication skills

• Team worker

• Analytical thinking and able to deal with complexity

• Problem solving mentality

• Interest in aviation, customer services, electronics and/or industrial operations

• Basic coding skills in any of the following: Google App Script, Python, Java, SQL…

• Language Skills: English (fluent) and German (preferred)

Please upload the following documents: cover letter, CV, relevant transcripts, enrollment certificate. 

Not a 100 match? No worries! Airbus supports your personal growth.

Take your career to a new level and apply online now!

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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