Every WestJet journey has the potential to enrich lives; a career with us is no exception. 

WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now were going global. 

Join us, this is where your career story takes off.

Overview of role:

The Intermediate Analyst, Network Services, is accountable for the implementation and operational support of data network and network security technologies in a highly integrated enterprise environment.

This role is a supporting member of the Network Services Team and is responsible for the daily administration, maintenance, implementation, and support of our growing network and network security infrastructure. The successful candidate will demonstrate energy and a willingness to learn new technologies and business processes to support the delivery of scalable, secure, maintainable, and highly available network services, including firewall, segmentation, and virtual networking platforms.

Key deliverables / responsibilities include:

• Administration of relevant technology within the Network Services portfolio (Cisco IOS/IOS-XE/NX-OS, Aruba Wireless, Infoblox DDI, F5 BIG-IP, Azure Networking, VeloCloud SD-WAN, VMware NSX-T Data Center, Palo Alto Next-Generation Firewalls).
• Implement, configure, and maintain network security solutions, including firewall policies, intrusion prevention, URL filtering, and VPN services.
• Follow and/or develop methodologies and processes for ongoing maintenance, monitoring, and improvement of network and security integrity.
• Participates in change, incident, problem management tasks within the Network Services team.
• Manage diverse operational services, including, but not limited to:
  • Design, procurement, configuration, and testing of network and security hardware/software.
  • Patch and upgrade management for networking and firewall platforms.
  • Security and performance monitoring, alerting, and response.
  • Troubleshooting and incident resolution for both connectivity and security issues.
• Collaborate with vendors and carriers during project implementation and incident management/resolution.
• Assemble, install, and relocate various types of network and security components, as required.
• Develop and maintain knowledge management artifacts, support runbooks, and transition-to-operations documentation for new solutions.
• Assist with gathering information and responding to assessment, compliance, and audit requests.
• Create and maintain network and security documentation, including topology diagrams, firewall policy records, and operational procedures.
• Participate within an on-call rotation providing after-hours incident support and remediation.

Experience and qualifications:

• Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or equivalent combination of industry training and experience.
• 3+ years of hands-on experience with enterprise networking platforms, associated interfaces, and network management tools.
• Exposure to network security administration, preferably with Palo Alto NGFW and/or other enterprise firewall solutions.

• Working knowledge in two or more of the following vendor technologies:
  • Datacenter networking (Cisco Nexus)
  • LAN/WAN (Cisco IOS/IOS-XE)
  • SD-WAN (VMware VeloCloud)
  • Wireless (Aruba)
  • Azure Networking
  • Infoblox DHCP/DNS/IPAM
  • VMware NSX-T Data Center virtual networking and security

• Experience with infrastructure-as-code (IaC) practices, Terraform, shell scripting, Ansible, and/or Python is an asset.
• Familiarity with security best practices, firewall policy management, and segmentation design.
• Strong incident and problem management skills.
• Ability to determine root cause from outcomes, proactively address issues, and implement preventative measures.
• Excellent problem solving, time management, and multitasking skills with the ability to work independently and collaboratively.
• Exceptional verbal, written, and documentation skills.

Preferred Certifications (Not Required)

• Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP)
• Palo Alto Networks Certified Network Security Administrator (PCNSA)
• Microsoft Certified: Azure Fundamentals (AZ-900)
• VMWare Certified Professional – Network Virtualization (VCP-NV)

The benefits of being a WestJetter:  

WestJet provides all WestJetters with a competitive total rewards package.  On top of that, we offer:   

• A fun and friendly culture with colleagues who work together to win  
• Travel privileges for you and your family, effective from your start date
• Savings and Benefit programs that are flexible to meet your specific needs  

Think we are a fit?  Apply now!  

About WestJet Group of Companies  

WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Following integration with Sunwing in 2025, more than 14,000 WestJetters support nearly 200 aircraft and connect guests to more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia.
 
As a major Canadian employer that includes WestJet Airlines, Sunwing Vacations Group and WestJet Cargo, the WestJet Group is Canada’s leading low-cost airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.   

Our Safety Promise  

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will use safe work practices to ensure your well-being and the safety of others.  

WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJets operations at risk. All roles that are identified as safety sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJets Alcohol and Drug Policy.   

Our Commitment to Diversity and Inclusion 

We embrace what makes us each unique, and what makes us uniquely WestJet. WestJet is committed to inclusiveness, equity, and accessibility and if you require accommodation during the selection process, please let our Talent Acquisition team know at talentwestjet.com.  We encourage all qualified candidates to apply.

At WestJet, we welcome unique skills, experiences, and backgrounds - if you’re passionate and excited about this role, we encourage you to apply even if you do not meet every single qualification in the posting. We are committed to inclusivity, equity, and accessibility in the selection process. If you require an accommodation during the recruiting process, please let our Talent Acquisition team know.

We thank all applicants for their interest in WestJet; however, only those candidates who are selected will be contacted.

For more information about everything WestJet, please visit WestJet.com.  

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