Network Support Specialist

Job Description:

DPP is seeking a Network Support Specialist for an opportunity in Columbia, SC.

Work arrangement:

Fully onsite in Columbia, SC
W2 position; 6 months, with possibility of extension

Position summary:

The Network Support Specialist will be responsible for supporting and maintaining the network infrastructure and Office 365 tenant, ensuring reliable connectivity and access across all critical sites.
This role includes both routine and limited on-call responsibilities for critical sites, with a focus on wired and wireless networking, account management, and infrastructure projects.

Responsibilities/deliverables:

Help Desk & Ticket Management
- Respond to Wired and wireless network issues
- Network account onboarding and offboarding via custom scripts
- Infrastructure-related incidents
On-Call Rotation
- Level 1 Support: On-call every 3 weeks for critical site support (Network outages)
- Level 2 Support: On-call every 3 weeks (alternating with Level 1) for escalated issues at critical sites
Infrastructure Projects
- Assist in network rollouts, upgrades, and cleanup efforts
- Participate in planning and execution of infrastructure improvements
- Support documentation and inventory of network assets
Administrative & Technical Expertise
- Entra ID (Azure AD) management
- Group policy and user provisioning
- Microsoft 365 administration
Assist with server administration tasks, including:
- Basic Windows Server maintenance
- Monitoring and performance tuning
- Patch management and updates

Required:

Bachelor’s Degree. Experience may substitute for equivalent experience.
5+ Years of experience with Microsoft Entra ID and general Microsoft administration
5+ years of experience with Windows Server environments
10+ years of experience in troubleshooting skills in networking (wired/wireless)
5+ years experience responding to help desk requests via ticketing system
Ability to work independently and collaboratively in a team setting
Excellent communication and documentation skills

Preferred:

Experience with Deskpro ticketing system
Experience with Active Directory, DNS, and Group Policy
Experience with Ruckus/Brocade network switches

Interested? Learn more:
Click the apply button or contact our recruiter Kenny at Kenny.Jaremadppit.com to learn more about this position (25-00700).

Authorized US Worker - US Citizens and those authorized to work in the US are encouraged to apply. We are unable to sponsor at this time. EOE/AA/V/D

DPP offers a range of compensation and benefits packages to our employees and their eligible dependents. Call today to learn more about working with DPP.

Job Ident #: 25-00700

Company Details

DP Professionals

3741 Landmark Drive
Suite 200
Columbia, South Carolina 29204 USA
www.dppit.com/

DPP® specializes in placing highly qualified information technology professionals in both contingent and direct hire opportunities in private industries such as healthcare, insurance, banking, utilities, energy, manufacturing, federal and state government...

(Job and company information not to be copied, shared, scraped, or otherwise disseminated/distributed without explicit consent of JSfirm, LLC)

Job Info

Location

Columbia, South Carolina, United States

Type

Permanent

Company Details

DP Professionals

3741 Landmark Drive
Suite 200
Columbia, South Carolina 29204 USA
www.dppit.com/