At FlyEpic we're building something that feels less like buying a share of a plane and more like joining an exclusive club. Think Soho House meets Plansense.
We need someone who gets it. Someone who understands that creating value and rapped in modern luxury is about anticipating needs, creating moments that matter, and building relationships that last.
What You'll Do
Own the entire experience. Every touchpoint. Every interaction. Every moment an owner engages with FlyEpic is yours to design, refine, and perfect.
Build Something Legendary
- Define what FlyEpic ownership means—the look, the feel, the vibe, the culture
- Transform fractional ownership from a transaction into a membership people brag about
- Create those 'holy shit, this is incredible' moments that turn owners into evangelists
- Be the personal concierge for our first owners (yes, you'll be hands-on) and set the gold standard for everyone who follows
Partner with the Best
- Work directly with our Business Development and Marketing teams to ensure we're not just selling dreams—we're delivering them
- Champion the owner's voice in every company decision
- Build a community, not just a customer base
Build the Foundation
- Real talk: We're early stage. That means you'll wear multiple hats.
- Create systems and processes that work when we're serving 10 owners and when we're serving 1,000
- Build and lead the Owner Experience team—but for now, it's all you
Who You Are
- You're not intimidated by blank canvases. You thrive on them.
- Experience in luxury hospitality, aviation, private clubs, or high-touch service environments
- Able to crate satisfied customers and turn them into raving fans and brand advocates
- Comfortable with ambiguity and rolling up your sleeves to handle accounting basics and HR setup
- Natural relationship builder who can connect authentically with high-net-worth individuals
- Strategic thinker who also obsesses over the details
Nice-to-Haves
- Aviation industry experience (fractional ownership, jet cards, charter)
- Background with luxury brands that people obsess over
- Existing relationships in high-net-worth circles
