Job Summary
The Parts and Warranty Administrator is responsible for proper inventory stock and warranty processing. These duties to include but not limited to ordering, sourcing, shipping, receiving, stocking, and inventory accountability for the Factory Service Center. Filing warranty claims and identifying, controlling, segregating and maintain all tools to a serviceable or unserviceable category as designated. They are also responsible for maintaining warranty records, communicating with other departments and vendors status of parts. This person is also responsible for shipping core parts back to vendors for credit and disposing of scrap parts. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position will have a shift of Monday-Friday, 7am-330pm.
Duties and Responsibilities/Essential Functions
Parts and Warranty Admin will:
- Order parts from multiple vendors to include the best shipping method for the company and maintenance needs.
- Communicate inventory levels, order status and tracking of parts to leads and supervisor
- Inspect received parts condition and input into computer-based inventory system accurately with all necessary documentation and pricing
- Maintain policy and procedures of Management and Control of Core and Warranty Procedures
- Filling Warranty Claims with multiple vendors and returning Cores when requested
- Ships parts to customers and warranty returns with all appropriate paperwork accurately
- Scraps non-repairable parts based on a list of criteria
- Sends parts out for repair to Cirrus and or third-party vendors based on need
- Adds warranty credit to Work Orders
- Keep training current to maintain certifications for handling parts and shipping.
- Be required to perform Quarterly and Yearly Counts of parts to ensure accuracy.
- Be responsible for following regulatory rules for receiving and handling parts to include sensitive electronics and ATF regulated items.
- Develop and implement processes and procedures as needed.
Qualifications
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
- High School diploma or equivalent
- Ability to work unsupervised and a self-starter.
- Strong communication skills, written and verbal when interacting with team face to face electronically.
- Great organizational skills with the ability to prioritize and work independently, attention to detail, meet deadlines, multitask, and balance assignments.
- Interpersonal skills with the ability to work with a team of dynamic individuals, ability to remain professional through stressful situations.
- Basic proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint & Access).
- Understanding of aircraft parts is preferred.
- Must be 18 years or older, read, write, understand, and speak English.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
- Manages Complexity: Makes sense of complex, high quantity, and sometimes, contradictory information to effectively solve problems.
- Cultivates Innovation: Creates new and better ways for the organization to be successful.
- Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals.
- Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
- Interpersonal Savvy: Relates openly and comfortably with diverse groups of people.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. Work beyond 40 hours per week may be required.
Cirrus is dedicated to a drug free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.
