Job Description

Roles and Responsibilities

• Individuals who are responsible for the quality delivery of multiple payroll & benefit processes and service to the businesses. Manages benefit/payroll queries from employees, managers and HRMs in a timely, and professional manner. Correctly administers benefit/payroll processes.
• Manages service delivery metrics in relation to outsourced benefits/payroll. Includes those who lead Payroll & Benefits Service Delivery teams, and/or the operations for such teams. Mostly used in Shared Service teams, but can be found in Business teams.
• Broadening knowledge of theories, practices and procedures in own discipline to execute functional policy/strategy; still developing functional knowledge and skills.
• Basic understanding of key business drivers; uses this understanding to accomplish own work. Good understanding of how work of own team integrates with other teams and contributes to the area.
• May have some autonomy to make decisions within a defined framework. Resolves issues in situations that require good knowledge and judgment within established procedures. Consults more senior team members for issues outside of defined policy/parameters.
• A job at this level requires good interpersonal skills. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Explains technical information to others.

Required Qualifications

• Fluent French Speaker
• This role requires basic experience in the Human Resources & Payroll and Benefits Service Delivery. Knowledge level is comparable to a Bachelors degree from an accredited university or college ( or a high school diploma with relevant experience).
• Knowledge of France and Sweden payroll processes

Desired Characteristics

• Strong oral and written communication skills.
• Ability to document, plan, market, and execute programs.

Additional Information