The process excellence assistant consultant supports process owners with improving efficiency & quality, as well as change and transformation projects across transactional finance processes.  You will be responsible for supporting teams, customers and stakeholders to drive and implement effective and measurable benefits through process improvement initiatives using the DMAIC methodology.

ABOUT OUR OFFER

• Working in the leading global tourism group: we thrive by working within intercultural environments, where you’ll have opportunities to work with international projects and teams.
• Mobile working and flexible working hours: We believe that work is something you do, not where you go. Our offer: our TUI Ways of Working (hybrid working) & TUI Workwide (Working from abroad).  
• Work location: This role is based in our office in Novation City, Sousse, Tunisia.  
• Development and career opportunities: We promote the potential of our employees with a wide range of (digital) training opportunities and international career opportunities.
• Personal benefits: We offer attractive remuneration, generous company discounts, extensive health & wellbeing offers and much more.

ABOUT THE JOB

• Support teams to identify and prioritise process improvement opportunities, applying Lean Six Sigma tools to identify process anomalies, pain points and process waste.  You will collaborate with teams to implement changes, ensure and monitor their correct application.
• Conduct process mapping and use root cause analysis techniques to resolve process issues, reduce manual processes and identify opportunities for automation (RPA) by supporting rapid improvement events.
• Measure and analyse activity across the team, supporting the development of the KPI framework and tracking KPIs to highlight occurring issues for improvement.  You will apply a KPI driven approach to managing processes and quantifying benefits of process improvements.  
• You will champion and endorse standardised working, facilitate workshops and trainings to align processes as far as possible, and to embed best practices for all common processes.
• You will contribute to transformational projects by supporting requirements gathering, gap analysis, testing (UAT) activity, defect management and training.  
• Champion business change and actively encourage innovation, blue sky thinking and continuous improvement.
• Develop, update and maintain all process documentation as standard, and also following change implementation or as support for training or stabilisation phases of transformational projects.

ABOUT  YOU

• A university degree in a relevant field, such as business or engineering, with demonstrated experience in business improvement initiatives
• Exceptional analytical mind set and problem solving skills; ability to understand process issues, to question the ‘status quo’ and to conclude on acceptable solutions
• Articulate communicator and strong facilitation skills; able to interact with a diverse group of stakeholders
• An engaging can-do mindset that overcomes resistant to change.  Unafraid to challenge, or be challenged by, colleagues
• Proficient in MS Office products Excel, PowerPoint experience is preferred

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.