Records Specialist

Regular Full-Time

Ypsilanti, MI, US

Salary Range: $38,000.00 To $42,000.00 Annually

Job Title: RECORDS SPECIALIST

Department: QC Records

Reports To: QC Records Manager / Records Specialist Supervisor

Shift: Full Time - 1st Shift

SUMMARY:

We are seeking a highly organized and detail-driven Records Specialist to join our dynamic and fast-paced Maintenance QC Records team. This fast-paced, multitasking role is essential to ensuring the accuracy, integrity, and compliance of our aircraft maintenance documentation systems.

The ideal candidate will thrive in a multitasking environment, demonstrate excellent computer proficiency, and have a strong eye for detail. You will work closely with maintenance stations, mechanics, and multiple departments to ensure that all documentation is accurately processed, audited, and reflected in our Maintenance, Repair, and Overhaul (MRO) system, AMOS. Tasks include auditing documents, entering data in AMOS, filing maintenance documentation and assisting with critical regulatory submissions to the FAA. If you thrive in a high-volume, detail-oriented environment and have strong computer and communication skills, we want to hear from you.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Perform high-volume data entry into AMOS, by generating system entries to reflect maintenance actions or correcting existing erroneous entries ensuring accurate and timely updates to maintenance records.
• Audit both physical and digital documents using Microsoft Outlook, Adobe Acrobat, and other tools to ensure system entry directly reflects the work performed and compliance with FAA regulations and internal standards.
• Draft and submit FAA-required Service Difficulty Reports (SDRs), ETOPS Difficulty Reports (EDRs) and Mechanical Interruption Summary Reports (MISRs) ensuring accuracy and compliance.
• Maintain clear and professional email correspondence with mechanics, maintenance stations, and other internal teams.
• Assist other departments by locating and providing required maintenance documentation upon request.
• Monitor the receipt of all maintenance-related documents and verify completeness and accuracy against work performed.
• Ensure proper digital archiving and secure handling of all records in compliance with regulatory and internal retention policies.
• Support ongoing audits and internal process improvements.
• Perform any other duties as assigned by the QC Records Manager.

QUALIFICATIONS

• Have at least 1 year experience in office administration.
• Proven ability to work effectively in a high-volume, fast-paced, multitasking environment with shifting priorities.
• Prior experience with AMOS or similar MRO database systems (preferred).
• Strong working knowledge of Microsoft Outlook, Adobe Acrobat, and Microsoft Office Suite including Excel, Word, and Teams.
• Exceptional attention to detail with excellent data entry accuracy.
• Strong organizational and written and verbal communication skills.
• Ability to collaborate across departments and with maintenance personnel.
• Prior experience in aviation maintenance, technical records, or FAA documentation (preferred).

EDUCATION and/or EXPERIENCE

- Have at least 1 year experience in office administration.

- HS Diploma or GED.

LANGUAGE SKILLS

Ability to read, write and understand spoken and written English.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide using calculators.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use a computer terminal, telephone and 10-key calculator. The employee is required to stand, walk, climb/descend stairs and maintenance stands, and be able to lift a minimum of 40 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job is in a shop environment with heating and cooling. The noise level in the work environment is usually moderate

Qualified, interested internal candidates should submit to human resources an “Internal Application” form (found on ADP) that has been signed by their supervisor