Minimum Education
Bachelor’s degree preferred or one (1) – two (2) years’ related experience and/or training, or equivalent combination of education and experience
Minimum Experience
• One (1) – two (2) years’ experience in related field such as customer service, client experience, account management, scheduling, hospitality, healthcare administration, logistics coordination.
Knowledge, Skills, Abilities
• Excellent customer service skills
• Excellent verbal and written communication skills
• Excellent time management skills with the ability to prioritize and/or pivot tasks in a fast-paced environment and 24/7 operation
• Uses critical thinking to identify and optimize matrixed scheduling solutions
• Demonstrated proficiency navigating a matrixed organization to deliver a seamless and exceptional customer experience
• Results oriented with the demonstrated ability to motivate and impact cross-functional partners to achieve objectives
• Demonstrated flexibility to interact with a variety of clients, customers and employees across all FlightSafety Learning Center locations
• Flexibility in working schedule and responsive support to client needs or changes
• Proficient with Microsoft Office suite or related software, in particular Excel, Word, PowerPoint and Outlook
Physical Demands and Work Environment
The physical demands and work environment described here are representative of those that must be met and/or encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
FlightSafety is an Equal Opportunity Employer/Vet/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.