• Master’s Degree in Industrial/Organizational Psychology, Statistics, Human Resources, or other related field
• At least Three (3) years of applied data analysis and metric development experience
• At least Three (3) years of experience developing and administering surveys
• Demonstrated database management skills and metrics interpretation through a work sample
• Strong research methodology and statistical analysis skills, with the ability to interpret and explain results
• Demonstrated experience writing, maintaining, and using code (e.g., R/RStudio) to conduct and automate large-scale statistical analyses and reporting
• Excellent written, verbal, and presentation skills, including ability to present complex data and analytics to large and diverse audiences using simple language
• High level of organization, attention to detail, and ability to manage multiple priorities
• Strong Microsoft Office skills, including Word, Excel and PowerPoint
• Available for occasional overnight travel (10%)
• Must pass a pre-employment drug test
• Legally eligible to work in the country in which the position is located  
• Authorization to work in the US is required. This position is not eligible for visa sponsorship

Preferred Experience and Qualifications 

•  Ph.D. in Industrial/Organizational Psychology, Statistics, Human Resources, or other related field  preferred
• Experience analyzing structured and unstructured data in R/ Rstudio
• Experience using Spotfire, Tableau, or another tool to develop dashboards

Crewmember Expectations  

• Regular attendance and punctuality  
• Potential need to work flexible hours and be available to respond on short-notice 
• Able to maintain a professional appearance 
• When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft 
• Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun 
• Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards  
• Identify safety and security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))  
• The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position

 Equipment  

• Computer and other office equipment 

Work Environment  

• Traditional office environment  

Physical Effort   

• Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary) 

Compensation

• The base pay range for this position is between $66,000.00 and $103,100.00 per year. Base pay is one component of JetBlue’s total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.

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