Position Summary:
The Senior Analyst, Product and Partnerships for JetBlue Travel Products (JTP) is passionate about growing our products and businesses in the travel space. This person is a strategic thinker, effective executor and strong communicator. Working in close partnership with the Technology, Marketing, Finance, and Operations teams, the candidate of choice will manage our existing product partnerships while also identifying and establishing new ones. Additional responsibilities include collaborating with other Product Managers on the launch of new travel products and enhancements, and working to ensure a cohesive approach in customer targeting, product offerings, and marketing efforts.
Essential Responsibilities:
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Support the development of the Commercial product strategy - owning the research and analysis and driving the insights to prioritize strategic initiatives.
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Project manage the launch of new travel products and enhancements - coordinating product, Tech and marketing efforts to ensure timely and successful launches.
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Once launched, provide regular reporting and business insights into the commercial performance of aforementioned travel products.
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Drive changes to existing and new products based on insights to increase customer attachment, satisfaction and return purchase.
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Organize, facilitate and document critical team meetings regarding business management and product launches.
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Assist in the development of creative assets for marketing campaigns.
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Build scalable processes using combination of documentation (SOPs), delegation and automation.
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Be an ‘advocate’ of JTP at industry conferences, events and gatherings.
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Provides necessary support to peer groups across the JTP organization.
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Other complex projects and duties as assigned.