Every WestJet journey has the potential to enrich lives; a career with us is no exception.
WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now were going global.
Join us and love where you’re going.
Remote Work:
This position is eligible for remote work, within Canada, under our mobile workforce program.
Overview of role:
WestJet is seeking a Senior Quality Assurance Analyst to join our Airport Platforms & Tools team. This individual should exhibit a high standard of excellence, enjoys challenges, and is results-driven. The incumbent must be highly motivated and demonstrate the ability to work in an Agile environment.
As part of the Airport Platforms & Tools team, the Senior Quality Assurance Analyst, will provide leadership on quality tasks for projects, products, and systems within WestJet. They will oversee and/or participate in the test case development, execution of tests, defect management, coordination of test activities on projects and development of automation strategies. Through their passion for quality, this senior role will embrace and help evolve the quality processes within the larger QMO team and influence improvements within the development processes. A significant part of this role will be finding and implementing automation opportunities that optimize testing efficiency and effectiveness.
Key deliverables include:
- Work collaboratively with product, engineering, and stakeholders to continuously evolve team processes
- Be a mentor to junior QAs
- Maintain a positive attitude and contribute to the cohesion and effectiveness of the team
- Empowers others by sharing knowledge with peers by means of pairing, documentation and presentations.
- Maintain and expand professional and technical knowledge through attending educational workshops, conferences, review of professional publications and participating in professional societies
- Collaborate effectively with Product Managers, Product Owners, Business Analysts, Developers, and integration partners as required
- Perform functional, integration, regression and system testing including compatibility and/or coordinate with support teams to complete performance, security, failover and recovery or other types of testing (i.e. smoke and sanity) as required based on the project.
- Perform manual and script automated API tests using ReadyAPI or Postman. (UI automation – Selenium, Playwright or Cypress and RestAssured – API. Programming Languages i.e. Java, JavaScript)
- Assist in project/release/sprint planning/scrum for development of test strategies and plans.
- Develop and execute test cases that are in line with the business quality requirements.
- Based on project needs, identify, and utilize appropriate testing techniques such as functional & non-functional testing, risk-based testing, exploratory testing, white & black box testing, manual and automated testing.
- Utilize various automated testing tools to script data creation or automated functional tests (UI and API).
- Defect management including the identification, prioritizing, logging, tracking and triaging of issues.
- Facilitate testing from a community development model
- Evaluate, document, and communicate testing results to stakeholders to enable them to make decisions regarding project health with respect to QA.
- Other duties as assigned.
Experience and qualifications:
- Completed post-secondary education.
- 7-10 years QA experience
- Experience with Java, Javascript and other programming languages
- Experience with Azure DevOps Test Plans module, Complete Azure DevOps pipelines, releases etc for Test case Creation and Execution
- Experience with Agile software development processes
- Experience analyzing the quality needs for projects, estimating the associated resources and effort, managing the execution, mitigating, and communicating risks, and reporting on the test results.
- Understanding and practical application of software QA practices as it applies to different development methodologies.
- Experience creating clear and concise documentation in the form of test strategies/plans/test cases/scenarios/checklists and defects
- Experience scripting, maintaining, and executing automated Web Service and UI tests using ReadyAPI or Postman and Selenium, Cypress or Playwright.
- Experience creating automation strategies that can target high value tests from various layers of any application while utilizing tools and frameworks best suited for each use case
- Excellent verbal and written communication skills using all mediums and the ability to interact effectively with all levels of the organization in clear, concise and crisp way.
- Strong analytical and problem-solving skills combined with a positive attitude, taking a team-based approach
- Dedicated to improving and exceeding business and guest experiences along with the team level and personal goals
- Proven ability to meet timelines while delivering quality work
- Experience with SQL querying relational databases such as Oracle or MS SQL Server
- Showing initiative to identify and champion ideas for improving efficiency and effectiveness of development processes and follow through to completion of ideas including documentation
- Experience with Sabre tools such as Interact
- Ability to travel to the Calgary campus for team events and product development workshops
- Govern Quality Assurance process across the Commercial Technology Innovation community development model
- Airline domain experience would be an asset
The benefits of being a WestJetter:
WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:
- A fun and friendly culture with colleagues who work together to win
- Travel privileges for you and your family, effective from your start date
- Savings and Benefit programs that are flexible to meet your specific needs
Think we are a fit? Apply now!
About WestJet Group of Companies
Together with WestJets regional airline, WestJet Encore, we offer scheduled service to more than 100 destinations in North America, Central America, the Caribbean and Europe and to more than 175 destinations in over 20 countries through our airline partnerships.
Our Safety Promise
At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will use safe work practices to ensure your well-being and the safety of others.
WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJets operations at risk. All roles that are identified as safety sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJets Alcohol and Drug Policy.
Our Commitment to Diversity and Inclusion
We embrace what makes us each unique, and what makes us uniquely WestJet. WestJet is committed to inclusiveness, equity, and accessibility and if you require accommodation during the selection process, please let our Talent Acquisition team know. We encourage all qualified candidates to apply. We thank all applicants for their interest in WestJet; however, only those candidates who are selected will be contacted.
For more information about everything WestJet, please visit WestJet.com.
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