Senior Specialist, Compliance

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

• This position is a member of the Regulatory Compliance & Internal Evaluations team within the Safety Division.
• The role will manage formal correspondence between American Airlines and regulatory agencies, as well as lead company root cause investigations of global issues; primarily from the Federal Aviation Administration (FAA), to ensure issues are mitigated and in accordance with the Code of Federal Regulations (CFRs).

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. 

• Lead root cause compliance investigations of global, systemic issues and help business units determine appropriate corrective actions and identify system contributing factors of compliance escapes
• Leverages data to identify and assess areas of operational inefficiency within existing business units to validate compliance findings, seek operational improvements, and ensure monitoring for success
• Ability to effectively communicate both verbally and written with all levels within the organization
• Ensure FAA correspondence meets established standards
• Track the completion of correspondence corrective actions
• Liaison with the FAA, or other regulatory agencies, to manage correspondence
• Provides subject matter expertise on regulatory issues for internal departments
• Provides direct interface with FAA and other regulators involving correspondence and regulatory matters
• Maintenance correspondence in ETQ databased for tracking and trending purposes
• Participate in various working group(s), Data Analysis Groups (DAG), and Operational Standards Board (OSB) meetings
• Provide support to AA Legal when necessary
• Ability to effectively communicate both verbally and written with all levels within the organization

Minimum Qualifications- Education & Prior Job Experience

• Undergraduate degree in related field or equivalent experience and/or training
• 3 years of related experience
• Equivalent experience and/or training in just culture principles, root cause investigations and Safety Management System (SMS)
• Broad airline operational and/or airworthiness experience/knowledge
• Extensive knowledge of Federal Aviation Administration (FAA) regulations

Preferred Qualifications- Education & Prior Job Experience

• Advanced degree preferred in related field or equivalent experience / training
• Strong attention to detail with ability to make connections across functional areas, and understand dependencies and implications
• Strong leadership and organizational skills with the ability to multi-task and work independently, complete projects on time, perform under pressure and respond to changing priorities

Skills, Licenses & Certifications

• Ability to work in a team environment
• Must work will with deadlines
• Excellent analytical skills, with the ability to prepare reports based on data analysis
• Ability to interact with various levels of management and regulatory agencies
• Effective organization and planning skills
• Excellent interpersonal and written skills
• Proficient with Microsoft Office software (Outlook, Word, PowerPoint, and Excel)

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.