Essential Requirements
- 2+ years experience with passenger service systems beyond the end-user level, Navitaire PSS preferred
- 4+ years air carrier operations experience
- Strong interpersonal skills and empathetic perspective
- Strong analytical skills
- Demonstrated technical writing skills
- Aptitude for customer experience optimization
- Flexibility to work a varied schedule to coordinate with a global network of contractors and vendors
Pay & Perks
Compensation range for this position is $60,000 - $70,000 annually. This was established after performing market research and is aligned with our approach to compensation. Most qualified Candidates will receive an offer near the starting point of our compensation range.
- New Crewmember's become eligible for health benefits on the 1st of the month following the start of employment
- Medical plans start at just $64/month (100% employer paid dental & vision, up to $2,100 annual company HSA contribution to medical plan participants)
- Free non-revenue standby travel on JSX (deeply reduced non-revenue standby travel on many other major domestic & international airlines) for yourself + qualifying immediate family
- 401(k) match – 50% of your first 8%
- Generous PTO plan
Vibe @ JSX
We are not only a lifestyle carrier, but also a lifestyle employer where entrepreneurship meets determination, where doing what’s best is the standard, and where the experience is just as important as the destination. We’re all about supportive leaders who have your back and believe in a clear path to your success, being diverse and open-minded, and having a lot of fun along the way! JSX is your runway.
Additional Information:
May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate(emergencies, changes in workload, rush jobs, technical developments, etc).
JSX seeks to ensure affirmative action in order to provide equality of opportunity in all aspects of employment, as well as to ensure that all personnel activities, such as the recruitment, selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based upon race, color, religion, sex, sexual orientation, gender identity, and national origin.