Department:
Supply Chain ManagementOur Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to whats important in their lives through friendly, reliable, and low-cost air travel. The Tech Ops SCM Data Analytics Analyst invests in the future of Southwests People by supporting data analytics for various Tech Ops Analytics Teams in order to drive the development of strategic initiatives, track accountability, and identify areas of improvement. This Analyst will translate complex data into valuable insights and dashboards for teams in Strategic Sourcing, Surplus, and PMA. The Tech Ops SCM Data Analytics Analyst is a self-starter who is data-driven and excited to join a dynamic team that helps improve both internal and external Customer performance and compliance.
This role is offered as a regional workplace position and Employees must work in the region they support. This could require working from a mix of on-site Company facilities and remote based offices to perform the job function in a regional location determined by business need. Each Department will provide Employees with guidance on when and where presence is required with as much notice as reasonably possible.
Please note, while this is a regional position, there is limited group of states or localities ineligible for Employees to regularly perform their work off-site. Those ineligible locations are: Alaska, California, Colorado, Delaware, Illinois, Iowa, Maryland, Massachusetts, Montana, New Hampshire, New Jersey, New York, North Dakota, Oregon, Pennsylvania, South Dakota, Vermont, West Virginia, Washington and Wyoming.
U.S. citizenship or current authorization to work in the U.S. is required, and no current or future work authorization sponsorship available.
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
Responsibilities
Drives moderately complex self-service data integration projects that bring together data from disparate sources in order to make it available to business Customers such as data scientists, analysts, and analytic users
Applies advanced data integration methods to massive data sets in order to create solutions which can be utilized in descriptive, diagnostic, predictive, and prescriptive analytics
Interacts with functional leaders across multiple and concurrent projects
Formulates and communicates solutions and options for moderately complex problems
Supports the ongoing effectiveness of data assets in use by business Customers in self-service environments
Supports the ongoing development of the Southwest Airlines Tech Ops Analytics Community
Conducts cost-benefit analysis of purchase and service agreements and identify applicable penalties associated to support cost-savings
Calculates and tracks results of operational efforts (Savings, Cost avoidance, etc) against established metrics and ensure compliance to complex contractual terms and conditions
Translates analytics into actionable content to enable timely and relevant decision-making through development of reporting and dashboards using analytical tools such as Alteryx and Tableau
Collaborates with other Departments and work groups to understand requirements and gain efficiencies
1May perform other job duties as directed by Employees Leaders
Knowledge, Skills and Abilities
Data Engineering and Computer Science Skills
Proficient in acquiring data in both relational and noSQL databases
Proficient in integrating, storing, and processing data in a self-service environment
Intermediate Analytic Skills
Skilled in both inductive and deductive reasoning and problem solving approaches
Knowledge of data analytics methodologies and tools
Familiarity with test and control methodologies and experimental design
Consulting and communications
Proficient in problem solving, critical thinking, and project management skills
Proficient in driving moderately complex data integration projects including participating in business stakeholder meetings, solution definition and planning, detailed task and deliverable definition and creation, and project schedule creation
Proficient in developing plans for data integration projects
Proficient in building trust with all levels of Employees up to and including functional leaders, including ability to properly manage highly sensitive and confidential information
Proficient in communicating in an engaging way with strong verbal and written communication skills for technical and non-technical audiences up to and including functional leaders
Ability to adjust well to a variety of situations and change approaches/methodology if necessary in order to effectively and successfully meet objectives
Ability to adapt to new approaches and methodologies prescribed by leadership/management
Capacity and independence
Proficient in engaging in and leading multiple projects simultaneously
Able to perform job duties with minimal supervision
Comfortable with ambiguity and achieve productivity in unstructured environments through thoughtful question-asking, self-structuring, creative ingenuity, and self-management
Experience
Business intelligence tools such as Business Objects,
Intermediate level experience, seasoned and specialized knowledge in:
Building complex models using multiple data sources to calculate total cost of ownership, strategic KPIs, inventory, and order management
Advanced data integration
Business intelligence tools such as Business Objects, Tableau, Alteryx, Quickbase, Power Automate, or other AWS tools
Data programming languages and open source tools
Technology platforms and architectures applicable to developing and maintaining self-service data assets
Functional level experience with various technologies (e.g. SAP ERP/VIM, Maintenix, Aeroxchange, and other similar applications)
Preferred: Experience with project management and tracking project lifecycles
Physical Abilities
Ability to perform work duties from [limited space workstation/desk/office area] for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines.
Must meet confidentiality expectations as to confidential, proprietary, and sensitive Company information
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
Must be at least 18 years of age.
Must be able to comply with Company attendance standards as described in established guidelines.
Must be able to work extended hours, as determined by Leader and project needs
This role is offered as a regional workplace position and Employees must work in the region they support. This could require working from a mix of on-site Company facilities and remote based offices to perform the job function in a regional location determined by business need. Each Department will provide Employees with guidance on when and where presence is required with as much notice as reasonably possible.
Please note, while this is a regional position, there is limited group of states or localities ineligible for Employees to regularly perform their work off-site. Those ineligible locations are: Alaska, Delaware, New Jersey, North Dakota, South Dakota, Vermont, West Virginia, and Wyoming.
Pay & Benefits:
Competitive market salary from $76,500.00 per year to $85,000.00 per year* depending on qualifications and experience**. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.
Benefits youll love:
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Up to a 9.3 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck***
Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit****
Explore more Benefits youll love: https://careers.southwestair.com/benefits
*Pay amount doesnt guarantee employment for any particular period of time
**Competitive market salary from $76,500.00 per year to $85,000.00 per year is the starting salary range. Salaries may increase over time based on performance and market movement.
***401(k) match contributions are subject to the plans vesting schedule and applicable IRS limits
****ProfitSharing contributions are subject to plans vesting schedule and are made at the discretion of the Company.
Southwest Airlines is an Equal Opportunity Employer.
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Job Posting End Date
03/14/2024