Job Summary

The Parts and Warranty Administrator is responsible for proper inventory stock and warranty processing. These duties to include but not limited to ordering, sourcing, shipping, receiving, stocking, and inventory accountability for the Factory Service Center. Filing warranty claims and identifying, controlling, segregating and maintain all tools to a serviceable or unserviceable category as designated. They are also responsible for maintaining warranty records, communicating with other departments and vendors status of parts. This person is also responsible for shipping core parts back to vendors for credit and disposing of scrap parts. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Schedule: Thurs - Monday 7am - 3:30pm (12 differential added)

Duties and Responsibilities/Essential Functions

Parts and Warranty Admin will:

• Order parts from multiple vendors to include the best shipping method for the company and maintenance needs.
• Communicate inventory levels, order status and tracking of parts to leads and supervisor
• Inspect received parts condition and input into computer-based inventory system accurately with all necessary documentation and pricing
• Maintain policy and procedures of Management and Control of Core and Warranty Procedures
• Filling Warranty Claims with multiple vendors and returning Cores when requested
• Ships parts to customers and warranty returns with all appropriate paperwork accurately
• Scraps non-repairable parts based on a list of criteria
• Sends parts out for repair to Cirrus and or third-party vendors based on need
• Adds warranty credit to Work Orders
• Keep training current to maintain certifications for handling parts and shipping.
• Be required to perform Quarterly and Yearly Counts of parts to ensure accuracy.
• Be responsible for following regulatory rules for receiving and handling parts to include sensitive electronics and ATF regulated items.
• Develop and implement processes and procedures as needed.

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Ability to work unsupervised and a self-starter.
• Strong communication skills, written and verbal when interacting with team face to face electronically.
• Great organizational skills with the ability to prioritize and work independently, attention to detail, meet deadlines, multitask, and balance assignments.
• Interpersonal skills with the ability to work with a team of dynamic individuals, ability to remain professional through stressful situations.
• Basic proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint & Access).
• Understanding of aircraft parts is preferred.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Manages Complexity: Makes sense of complex, high quantity, and sometimes, contradictory information to effectively solve problems.
• Cultivates Innovation:Creates new and better ways for the organization to be successful.
• Plans and Aligns:Plans and prioritizes work to meet commitments aligned with organizational goals.
• Communicates Effectively:Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Interpersonal Savvy: Relates openly and comfortably with diverse groups of people.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice. Work beyond 40 hours per week may be required.

Kissimmee, Florida

Home to one of our Factory Service Centers and Flight Training hubs, Kissimmee, Florida, is a vibrant city located in Central Florida, just south of Orlando. Known for its close proximity to world-famous theme parks like Walt Disney World, Universal Studios, and SeaWorld, Kissimmee is a popular destination for tourists seeking adventure and entertainment. Beyond the attractions, the city offers a charming blend of outdoor activities, including beautiful lakes, nature preserves, and golf courses. Kissimmee also boasts a historic downtown area with unique shops, restaurants, and cultural events, making it a dynamic community that combines the excitement of tourism with small-town charm.

Cirrus Aircrafts Mission is to deliver an aviation experience that is the pinnacle of innovation, quality, and safety to our customers. Cirrus Aircraft is the recognized global leader in personal aviation and the maker of the best-selling SR Series piston aircraft and the Vision Jet™, the worlds first single engine Personal Jet and recipient of the 2017 Robert J. Collier Trophy. Founded in 1984, the company has redefined performance, comfort and safety in aviation with innovations like the Cirrus Airframe Parachute System® (CAPS®) – the first FAA-certified whole-airframe parachute safety system included as standard equipment on an aircraft. To date, worldwide flight time on Cirrus aircraft has passed nine million hours and over 250 people have returned home safely to their families as a result of the inclusion of CAPS® as a standard feature on all Cirrus aircraft. Find out more at cirrusaircraft.com.

Cirrus offers a competitive benefits package and is dedicated to the advancement of general aviation. The Cirrus Flying Club offers employees and their family members the unique opportunity to obtain their private pilots license in the comfort of a Cirrus or rent a Cirrus for an impromptu adventure at a greatly reduced rate. We are committed to investing in the future of our employees and company by offering professional development and career progression opportunities and we engage employees by offering several employee and family events throughout the year, as well as the opportunity to take part in activity clubs and community events.

Cirrus is dedicated to a drug free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.