Workstation Support Analyst

Job Description:

DPP is seeking a Workstation Support Analyst for an opportunity in Columbia, SC.

Work arrangement:

Fully onsite.
W2 position; 12 months
Candidates must be eligible to earn a low-level US security clearance.

Position summary:

Responsible for configuring, installing, and maintaining desktop software and hardware. Provides technical support and guidance to users.
Monitors/updates dispatch system and works incoming tickets as assigned. Provides troubleshooting, technical support and development of end-user guidelines. Configures, installs, monitors, and maintains IT users’ workstation software and hardware. Ensures proper backing up of data from user workstations and that tools and equipment are licensed and approved by IS purchasing. Ensures proper configuration and adherence to security configurations and settings.
Tests, troubleshoots, maintains, modifies, validates and documents application packages.
Documents configurations and standards so that colleagues can reference similar issues and improve resolution time. Assists other departments as needed to resolve issues.
May perform administrative task such as reporting, ordering replacement parts, and tracking status/inventory of items.
Keeps apprised of new technologies related to workstation support procedures.

Required technologies:

Familiarity with computer and workstation equipment.

Preferred:

Active COMPTIA A+ certification is preferred
Able to assist in the support and maintenance of the overall infrastructure.

Minimum required work experience:

2 years of technical operations support experience

Education/equivalency:

Associates degree in Computer Science, Information Technology, or other job related field;
OR, 2 years of job-related work experience.

Work environment:

Fast-paced, multi-platformed environment which may require action and response.
24X7 to support the technical business needs of the customer.
Routine transporting of items up to 30 lbs. Transporting items up to 70 lbs. on occasion.

Interested? Learn more:
Click the apply button or contact our recruiter Kenny at Kenny.Jaremadppit.com to learn more about this position (25-00688).

US Citizen: This role requires the ability to obtain a Public Trust US security clearance, which requires a thorough background search and US citizenship. Residency requirements may apply. EOE/AA/V/D

DPP offers a range of compensation and benefits packages to our employees and their eligible dependents. Call today to learn more about working with DPP.

Job Ident #: 25-00688

Company Details

DP Professionals

3741 Landmark Drive
Suite 200
Columbia, South Carolina 29204 USA
www.dppit.com/

DPP® specializes in placing highly qualified information technology professionals in both contingent and direct hire opportunities in private industries such as healthcare, insurance, banking, utilities, energy, manufacturing, federal and state government...

(Job and company information not to be copied, shared, scraped, or otherwise disseminated/distributed without explicit consent of JSfirm, LLC)

Job Info

Location

Columbia, South Carolina, United States

Type

Permanent

Company Details

DP Professionals

3741 Landmark Drive
Suite 200
Columbia, South Carolina 29204 USA
www.dppit.com/