LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

This candidate will effectively and efficiently handle administration functions in the Dispatch Office.   Ensure various airline customers and internal customers satisfaction by providing accurate and timely information in a professional manner. 

• Act as liaison between LSG Sky Chefs and customers 
• Communicate flight information with Customer Service (CS) Management staff, Drivers, and Customer service reps 
• Must be willing and able to drive company vehicle to meet with customers on the field and help drivers cater aircrafts as needed.  
• Generate reports to airline customers  
• Responsible for signing out all truck keys and radios. 
• Maintain billing documentation and communicate as required with billing clerks 
• Operate ACE and other airlines information systems. 
• Plan all driver runs based on staffing, employee schedule and customer needs 
• Do work with airport security and flight coordinate to make sure all meals beverages and equipment is ready for delivery  
• Airline equipment inventory and ordering  
• Other responsibilities as assigned by management 

• Excellent communication skills: able to read, write, and speak English 
• Must have basic mathematics skills 
• Basic computer skills and ability to learn Microsoft applications (Word, Excel, Outlook) and other software applications 
• Experience using a web-based transportation system  
• Customer service skills, strong interpersonal skills as you will need to be courteous and professional on the phone 
• Ability to work a variety of shifts as we operate 365/24/7 
• Logistics experience (at least 2 years) 
• Experience dispatching (at least 2 years) 
• Must have High School Diploma 
• Must have ability to work under pressure while maintaining composure. 

LSGNS