Job SummaryFlight Coordinators work with customers, pilots, maintenance, and other departments within Jet Access Aviation to ensure safe and compliant operations, and that the highest levels of customer service are met on every trip.  The ideal candidate must be comfortable working in a fast-paced e

Flight Coordinator

Jet Access • 
Greenfield, Indiana, United States
Position Type: Permanent
Job Description:

Job Summary

Flight Coordinators work with customers, pilots, maintenance, and other departments within Jet Access Aviation to ensure safe and compliant operations, and that the highest levels of customer service are met on every trip.  The ideal candidate must be comfortable working in a fast-paced environment, have experience in the aviation industry as a charter coordinator or dispatcher, and must maintain a strong knowledge of company operating procedures, aircraft performance, and applicable aviation regulations, along with domestic and international requirements as they relate to international flight authorizations.
This position requires a flexible schedule, which will include nights, weekends, holidays and on call/afterhours.

The Company

Expect it all at Jet Access and our family of companies that provide premier private air travel,
charter, aircraft management, sales, maintenance, flight training, airport operation and
Our Jet Access family members are the heart of our core values, the center of everything we do and the foundation of our success. As a growing enterprise we are committed to providing you the tools and resources for a long and meaningful career with us.
• Expect a safe, positive, fast paced, and growth-oriented environment.
• Expect a culture focused on the wellbeing and happiness of our Team Members and
their families.
• Expect to work with a diverse and talented group of aviation professionals.
• Expect your voice to be heard.
• Expect to matter.

Your future success is our priority - Expect it all.

We offer

A generous benefit package, competitive wages, paid vacation and holidays, excellent training programs, and discounted flight training. This is a tight-knit family with a collaborative and social environment. Leadership is compassionate, and transparent, and believes in empowering employees to achieve, not only for the business, but also their own personal success.

Core Schedule
  • Day, afternoon and evening hours
  • The Operational Control Center provides 24/7 coverage and support to our Flight Operations team.
  • On call or evening/weekend/holiday hours will be required.
You would be responsible for
  • Responsible for ensuring each flight is operated safely and in compliance with the Federal Aviation Regulations as well as Company Policies and Procedures, with respect to aircraft, crewmembers, and airports.
  • Responsible for releasing and directing flights based on assigned crewmembers and aircraft status. OCC staff are responsible for determining the safety and legality of each assigned flight.
  • Ensures the safety as well as the perfect client experience through proactively identifying and eliminating all potential risks associated with every flight. This includes, but is not limited to, identifying, and communicating all weather, airspace and airport related information to the appropriate departments and ensuring the appropriate aircraft is assigned to meet the clients needs.
  • Ensure each flight is conducted with the highest degree of safety and in compliance with all FAA, TSA, and company applicable policies and regulations.
  • Responsible to assign crew members to flight assignments and designate PIC.
  • Assist in coordinating and confirming details for international trips to include, but not limited to, customs, handling, overflights, visas, APIS, and landing and parking permits.
  • Ensure all applicable trip information including crew assignments, international set up, FBO details, airport notes, fuel prices, passenger and crew catering/transportation/hotels are accurately completed and listed on the Final Crew Trip Schedule for the crew.
  • Convey verbal trip briefings and transmit final itinerary details to assigned Pilot in Command.
  • Authorize the execution of a flight or series of flights through a Flight Coordinator release conducted prior to departure.
  • Ensuring when the conditions are specified for a flights release cannot be met; the flight is canceled, delayed, rerouted or an alternate plan is executed on.
  • Ensure prompt escalation and communication of any flight exceptions, abnormal situations, or irregularities to the required parties.
  • Document and track any VFR Flight Locating movements as directed by applicable regulations.
  • Monitor the progress of each flight, IFR or VFR, and initiating timely actions when the flight cannot be completed as planned, including diverting, or terminating a flight.
  • Proactively communicate trip delays, maintenance issues, and customer service concerns through Service Reports application on SharePoint.
  • Confirm arrival of each flight and, if unable, initiate overdue aircraft procedures.
  • Coordinate trip details and feasibility through various departments including Maintenance, Crew Records, Client Services, and Charter Services.
  • Ensure all crew members assigned to each flight are legally qualified and eligible to fly in the aircraft and type of operation through coordination with the Crew Records and Operations departments.
  • Ensure all assigned crewmembers are in compliance with the FAA flight and duty time rest requirements at the time of duty on and will remain in compliance through the duration of the proposed duty day, ensure optimal aircraft staffing coverage, and properly indicate and honor days off.
  • Enter all post-flight times for aircraft and crew members into the system for accurate tracking and maintaining of flight records.
  • Assist in the planning of flights with crew members to maximize safety and lower costs through fuel burn or uplift locations.
  • Follow all TSA “No Fly List” requirements and checks prior to each flight.
  • Participate in and complete the Daily Flight Review and Flight Risk Assessment for each flight.
  • Work closely with Client Services and Charter teams to ensure accurate understanding of client needs, service history and expectation so the company can better fulfill client requests.
  • On-call and other job responsibilities as directed by the Director of Operations Control Center (OCC).
  • Flight Coordinators, if trained and assigned to duty, may release JAA flights if the Director of Operations and/or Chief Pilot have previously reviewed the flight details and no changes have occurred. The Pre-Flight checklist within Avianis must be utilized.

Minimum Qualifications
  • 4 year degree or equivalent preferred
  • 14 CFR Parts 121 or 135; or DOD/DOT work experience required.
  • The Flight Coordinator will be qualified in accordance with OCC Training Program and, to the extent of their responsibilities, have a full understanding of the operation with respect to: aviation standards and safe operating practices, 14 CFR Parts 1, 61, 91, 119, 135, 49 CFR Part 175, 830, Operations Specifications, maintenance and airworthiness requirements, and the manual required by 14 CFR Part 135.21.
  • Must have some experience with office software products including Outlook, Word, and Excel. Prior experience using Avianis strongly preferred.
  • Flexible working schedules is a must.
  • Must successfully pass background check and drug test.
  • Ability to read and respond to E-Mail communications. 

Jet Access Group and affiliated companies are an Equal Opportunity Employer committed to diversity and inclusion in our workplace. Employment decisions are based solely on the qualifications and merit of the individual candidate and needs of the business, without discrimination on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

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