Primary Responsibility: The duties and responsibilities consist of and include, but are not limited to, the following: Communicate verbally over the phone and e-mail based communications Communicate with clients and quote trips based on crew and aircraft availability while complying with pricin

Flight Follower

Kalitta Charters • 
Ypsilanti, Michigan, USA
Position Type: Permanent
Job Description:

Primary Responsibility:

The duties and responsibilities consist of and include, but are not limited to, the following:

  • Communicate verbally over the phone and e-mail based communications
  • Communicate with clients and quote trips based on crew and aircraft availability while complying with pricing
  • Communicate with clients, flight crews, and maintenance to ensure on-time routing
  • Locate air and ground-based assets given certain time constraints to manage a client’s logistics schedule
  • Enter and track trips in company-developed flight following software
  • Handle all transportation and accommodations for all flights (air ambulance, cargo, and passenger)
  • Coordinate customs, international permits, ground handling, and maintenance constraints as well as obtaining landing permits, overflight permits from foreign governments in a timely fashion
  • Maintain dispatch reports, aircraft records, and files which have government-restricted access
  • Multi-task while maintaining a service-oriented demeanor
Job Requirements:

Education Requirements:

  • Candidates must have a High School Diploma or GED
  • Aviation Related College Degree preferred

Qualifications, Certificates, Licenses & Document Requirements:

  • A valid unrestricted driver’s license

Work Environment & Culture Skills:

  • Intermediate MS Office knowledge, computer software & internet proficiency
  • Candidate must pass DOT/FAA pre-employment drug screen and a DOT/FAA compliant background check
  • Candidate must be able to read, understand and write English
  • Candidate should be motivated, resourceful, energetic, organized and able to manage and be managed
  • Candidate must be reliable, punctual and flexible
  • Candidate must be able to multi-task, respect and maintain confidentiality
  • Candidate must be ethical, trustworthy with sensitive information
  • Candidate must be service oriented and able to work at a fast pace and handle stress and problematic issues well with a good attitude
  • Candidate must be able to communicate effectively and work within a team-focused environment
  • Candidate must be respectful of diverse populations and cultures
  • Candidate must have an outgoing personality with expertise at developing relationships

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Employees are regularly required to, stand, sit, talk, hear and use hands and fingers to operate a computer and telephone keyboard
  • Light to moderate lifting is required (up to 30lbs)

Location Requirements:

  • Operation based in Ypsilanti, MI at Willow Run Airport (YIP)
  • There is no ability to work from home
  • There will be no relocation package for this position

Shift Requirements:

  • First Shift - Day, Second Shift – Afternoon, Third Shift - Night available
  • Four - 10 hour days, Three days off
  • Must be available full-time and work overtime when required
  • Must be available for assigned shifts; including nights, weekends and holidays

Other Requirements:

  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States 

Compensation:

  • Competitive Salary established pay scale including yearly increases and bonuses
  • $19 - $25 per hour, based on education and/or experience

Benefits:

  • BCBS - Medical PPO, Prescription, Vision, Dental & Amwell
  • Flexible Spending Account – Medical and Dependent Care
  • Short Term & Voluntary Long Term Disability
  • Basic Life Insurance with Accidental Death & Dismemberment Insurance
  • Unum Voluntary Life Insurance for Employee, Spouse, and Child
  • Unum Accident and Critical Illness Insurance
  • Employee Assistance Program (EAP)
  • Travel Assistance Program
  • Met Law Coverage
  • Nationwide Voluntary Pet Insurance
  • Fidelity 401K with employer match
Salary Range: 40,000-45,000+
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