Ground Operations Agent

Provide oversight and direction to vendors contracted by Atlas Air, and customers of Atlas ACMI flights, ensuring that proper Atlas and FAA handling procedures are used in the performance of duties. Assist / oversee flight handling coordination for all Atlas departments, Crews and ground handlers.

• Comply with all Company Procedures, as outlined in manuals, bulletins, and memos.
• Perform job duties in a timely and efficient manner.
• Follow Company, local and government safety and security policies and procedures.
• Communicate with Station Manager and HDQ Global Control Center on any issues or irregularities that affect the
  operation.
• Work to ensure all customers, vendors, and government authorities are aware of the Atlas and Polar arrival and
  departure times at your station.
• Ensure that all required equipment and personnel are in their proper position prior to aircraft arrival and departure
  at the assigned parking location.
• Coordinate with customers to ensure proper and timely load planning.
• Ensure that all required preload checks are accomplished in order to ensure cargo, ULD integrity and compliance.
• Coordinate and supervise all cargo- related functions associated with handling the flight, which includes
  inspection of ULD’s, checking the weights randomly or on site inspection of pallets being weighed prior to being
  loaded onto Atlas Air or Polar Air Cargo aircraft.
• Conduct a thorough HAZMAT check of all outbound cargo.
• Check Accuracy of NOTOC, create if necessary.
• Ensure that the departing crew receives NOTOC in a timely manor so that crewmembers may conduct their
  inspection.
• Compute Weight and Balance.
• Receive and reproduce flight plans, weather, NOTAM/INTAMS and any other documents sent to the flight crews
  from Dispatch to operate their flight.
• Send and receive aircraft movement and load messages to and from up line and down line stations via SITA, e-
  Mail, fax or any other means required to notify all concerned.
• Alert crews for flights and arrange ground transportation for crew between aircraft, operations, and hotels as
  required.
• Arrange and order catering for flights adhering to proper catering procedures and levels per Atlas Air and Polar
  Air Cargo catering standards as provided in the published manuals.
• Supervise aircraft and loading crews.
• Ensure that the station-marshalling plan is followed, as required.
• Replace and/or revises aircraft manuals and Jeppesens, as required.
• Conduct FOD and Safety audits as required.
• Identify potential problems as they develop and works with the Station Manager, and Customer to reach
  resolutions.
• Ensure that all required Atlas or Polar reports are completed and given distributed.
• Follow all required safety and security procedures as dictated by the Ground Security Coordinator (GSC) and the
  TSA.
• Night shift and weekend duties are required

• Have minimum 2 years’ experience in the airline industry or aviation
• Have at least 2 years’ of experience in the areas of duty and operations
• 4 year College degree or equivalent relevant working experience
• Demonstrate an ability to teach technical systems and skills to vendors and handlers to ensure proper handling of Atlas Air/Polar Air Cargo aircraft
• Applicants are required to successfully pass company Initial and annual recurrent training in areas of Loadplanning, Weight & Balance, and aircraft handling
• Must be proficient in Japanese and English, both written and verbal
• Computer literacy, the ability to not only run basic e-mail and word processing programs, but is able to learn and operate proficiently company and industry programs. Some examples are as follows:

• • SITA
  • AIMs
  • Cargo Spot

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