Get on board for your next challenge as a Designer at KLM! You’ll collaborate with product teams on innovative digital solutions. Whether you’re researching user needs, creating new features, or improving existing interactions, you’ll have a direct impact on the employee experience. At KLM, you’ll have the opportunity to further develop your skills and contribute to the digital future of aviation.
From cabin crew to baggage handlers and from office staff to gate agents: as a Product Designer, your challenge is to ensure that all KLM employees can perform their jobs as effectively as possible - wherever they work. In this role, you connect with users to truly understand their processes and needs, and you improve the way they work with new ideas, concepts, and designs.
In the coming period, we will gradually transition from the existing MyKLM employee platform to ServiceNow technology. In this role, you will help shape that process and design the brand-new employee experience together with all stakeholders.
You’ll become part of the Data & Technology Business Platform “People Technology & Intelligence”. Our platform is responsible for the entire digital employee experience, from recruitment to offboarding. With our products, we support all KLM employees and specifically our colleagues in HR, enabling them to work as efficiently and pleasantly as possible.
Our goal is to continuously improve our products and develop new, innovative solutions. As a Designer, you’ll work in one of twelve cross-functional product teams alongside business analysts and engineers. You’ll also collaborate closely with other Designers in our department, the Director of Product, and various stakeholders within and outside HR. In addition, you’ll be part of KLM’s broader Design community.
You’re an enthusiastic Product Designer who loves to explore the complex world of KLM’s B2E services. You’re not afraid to be the voice of the user in a multi-disciplinary development team. You’re a curious and responsible person and you’ve got it in you to help us look at our digital landscape from a new point of view.
You also have:
There is no sponsorship available for this role.
If your position allows this: working from home and working from abroad for up to 8 weeks (EU and Caribbean)
2 development budget to be spent freely
Plenty of room for personal development and great career opportunities
Substantial discount on airline tickets (if you have been employed for at least 6 months)
At Air France-KLM, cybersecurity is high on the agenda. That is why we work with advanced tools. Would you like to join us as an analyst or engineer?
Pim and Daan helped develop LiMiTS: an AI tool making life easier not only for planners, but also for engineers.
Jae combines technology with exposure therapy for the reintegration of cabin crew.
Studying to become a pilot will soon be much easier, thanks to PilotGPT.
KLM has an app that gives crew the necessary information at hand before flight departure: MyFlight.
This is how Goran and Vincent help Air France-KLM achieve a harmonious IT landscape.
Don’t wait any longer and apply for this function before the final boarding call on 10/02/2025! A motivation letter is no longer required; we will simply ask you a couple of questions during your online application. Within two weeks, you will receive a message from us. Your application procedure consists of two interviews a case, and a security research.
Please provide a link to your portfolio on your CV showcasing relevant work and skills. If your portfolio is password-protected, please include the password.Did you know that according to research, women are less likely to apply than men when they dont meet all the job requirements? What a shame. Because, in our view, the perfect candidate is a myth. So, if you have the drive to grow in aspects of this role, we look forward to your application.A file check (for ex-KLM-employees) and/or a reference check can be part of the application procedure. By applying for this vacancy you consent to these checks.
Do you think were a match?Start your journey with us here.
If you have any questions regarding this vacancy, contact our recruiter Shehenaaz or hiring manager Laurie!This job has the following ID number: 20176