Job Description

Company Overview

Working at GE Aerospace means you are bringing your unique perspective, innovative spirit, drive, and curiosity to a collaborative and diverse team working to advance aerospace for future generations. If you have ideas, we will listen. Join us and see your ideas take flight!

Site Overview:

GE Aerospace Engine Services Malaysia (GEESM) in Subang plays a vital role in ensuring the safety and performance of aviation fleets every day. Established in 1997 as a Center of Excellence for CFM56 engines, GEESM has grown into a key hub of our global operations. It now services commercial aircraft engines, components, and accessories.

Employing more than 700 highly skilled local professionals and providing MRO services to more than 50 airlines worldwide, GEESM continues to exceed our customers’ expectations. With our technical expertise and pioneering spirit, we elevate the flying experience to new heights.

Role Overview:

• Responsible for effective management of the Quality Surveillance team and Technical Records team.

• Provide Quality leadership and guidance for operational issues on Cost of Quality, Vendor or Supplier Defects, process FTY and process non-compliance. Coordinate and perform investigations where applicable.

• Lead & coordinate investigations on customer escapes, closing the communication loop with relevant customer contacts to update on Containment Actions, Root Cause Analysis, and Corrective and Preventive action plans, by sharing a full Investigation Report.

• Perform general and scheduled Surveillance of operations areas and processes.

• Coordinate with Quality team and relevant functional leaders to finalize/review Root Cause Analysis and Corrective and Preventive action plans. Monitor and drive closure of outstanding actions arising from various investigations & surveillance activities.

• Conduct Technical Inquiry as guided by prevailing GEESM procedures and practices.

• Conduct Competency Assessment for qualified candidates to be established as Certifying Staff/Approval Holders or Approved Mechanic.

• Lead process observations and improvement action. Initiate and coordinate PFMEA events as required and follow through with various stake holders on risks mitigation actions.

• Auditing of suppliers and subcontractors and providing feedback to management. Manage supplier or vendor performance issues as required.

• Report non-compliance of established procedures and system weaknesses and deficiencies to Management for remedial or improvement actions.

• Formulate working procedures by applying LEAN concepts and practices where appropriate.

• Prepare, perform and assist the Quality Manager in Quality Awareness Programs or Predictive Quality Assessments initiatives.

• Review Regulatory Airworthiness Directives received from Technical Publication and attend or support AD Review Board. Update AD check list for Certifying Staff.

• Conduct Quality Trainings / Flow downs / Briefing as scheduled or arising from any Quality event.

The Ideal Candidate:

• The ideal candidate possesses strong attention to detail with a strategic mindset, capable of collaborating effectively with the leadership team. They demonstrate excellent interpersonal and communication skills, ready for a front-facing role that engages customers and stakeholders. Proactive and fast in execution, they drive action plans to completion with precision, maintaining a customer-focused approach and a commitment to continuous improvement.

Required Qualifications:

• Degree in Engineering/Operations Management or other related technical fields.

• Minimum 7 years’ experience in similar capacity within MRO environment

• In-depth technical knowledge of Aviation Regulations and quality practices.

• Candidate with prior managerial experience is an advantage.

Preferred Qualifications:

• Demonstrated knowledge of Lean methodologies and data analysis for problem solving.

• Ability to document, plan and execute programs. Established project management skills.

• Able to work independently and able to provide technical and quality guidance to Quality team members.

• Humble: respectful, receptive, agile, eager to learn

• Transparent: shares critical information, speaks with candor, contributes constructively

• Focused: quick learner, strategically prioritizes work, committed  

• Leadership ability: strong communicator, decision-maker, collaborative

• Problem solver: analytical-minded, challenges existing processes, critical thinker

Whether we are manufacturing components for our engines, driving innovation in fuel and noise reduction, or unlocking new opportunities to grow and deliver more productivity, our GE Aerospace teams are dedicated and making a global impact. Join us and help move the aerospace industry forward.

Additional Information