The Boeing Commercial Airplanes (BCA) Southern California Customer Support Center is seeking Propulsion Service Engineers to join the Propulsion Systems team (APU, Engines, Fuels, and Nacelles Structures) in Seal Beach, CA.
As the Propulsion Service Engineer, you will be required to assist airline customers in the resolution of in-service technical problems and related issues related to Propulsion and Engine Systems and their installation.
The ideal candidates should have varied experience in engineering, preferably in service engineering, field service, maintenance engineering, and/or customer/logistics support. You should be familiar with Engine Systems and have knowledge of Propulsion Systems and Installations.
This position requires flexibility to address emergent issues and important airline meetings off-hours and may require an occasional off-shift work schedule to support the fleet operating 24/7/365.
Our team is currently hiring for a broad range of experience levels including; Mid-Level and Senior Engineers.
Position Responsibilities:
Monitor potential in-service risks and issues, and manage appropriate mitigation plans to assure a successful entry into service
Verification of all related Customer Support products, including the Aircraft Maintenance Manual (AMM) and Fault Isolation Manual (FIM), as well as developing and updating Fleet Team Digest (FTD) articles, Service Letters (SL) and Maintenance Tips (MT)
Application of engineering principles to research technical, operational, and quality issues reported by airline customers and in determining interim and final engineering solutions
Respond to airline questions and reported problems through internal and external communication
Assess event reports for potential safety issues
Troubleshoot airplane problems using airline provided information, on-line engineering data, partner and supplier data, maintenance publications, and other resources
Develop and manage projects to resolve fleet issues
Develop presentation materials and present information on in-service issues to various review boards, management meetings, and airline forums
Participating in support teams and providing technical assistance onsite at the airline location as required
Solves problems and provides technical customer support to fielded hardware over the entire product lifecycle
This position is expected to be 100 onsite. The selected candidate will be required to work onsite in Seal Beach, CA.
This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. 120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.
Basic Qualifications (Required Skills/Experience):
Bachelor, Master or Doctorate of Science degree from an accredited course of study, in engineering, computer science, mathematics, physics or chemistry
5+ years experience of full time aerospace industry experience within Propulsion Systems
Preferred Qualifications (Desired Skills/Experience):
10 or more years’ related work experience or an equivalent combination of education and experience
Experience with My Boeing Fleet, 787 Maintenance Performance Toolbox, Airplane Health Management, and responding to Service Requests via the Boeing Communication System
Experience with systems engineering, engines, Propulsion systems, and their installations
Experience working with a diverse community including design engineering, airline customers, partners and suppliers, manufacturing personnel, pilots, and flight operations.
Supplier coordination and customer support experience
Experience in developing effective solutions in a demanding environment while keeping a positive attitude.
Demonstrated experience in presenting technical topics, time management and prioritizing.
Experience leading people and teams, and motivating and influencing others
Typical Education/Experience:
Mid-Level (Level 3): Education/experience typically acquired through advanced technical education from an accredited course of study in engineering, computer science, mathematics, physics or chemistry (e.g. Bachelor) and typically 5 or more years related work experience or an equivalent combination of technical education and experience (e.g. PhD, Master+3 years related work experience). In the USA, ABET accreditation is the preferred, although not required, accreditation standard.
Senior (Level 4): Education/experience typically acquired through advanced technical education from an accredited course of study in engineering, computer science, mathematics, physics or chemistry (e.g. Bachelor) and typically 9 or more years related work experience or an equivalent combination of technical education and experience (e.g. PhD+4 years related work experience, Master+7 years related work experience). In the USA, ABET accreditation is the preferred, although not required, accreditation standard.
Relocation:
Work Shift:
Union:
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary Pay Range for Mid-Level (Level 3): $100,300 – $135,700
Summary Pay Range for Senior Level (Level 4): $121,550 - $164,450
Applications for this position will be accepted through March 7th, 2024.