Job Description
OVERVIEW:
YOUR ROLE AS A: Network Engineer / IT Network Specialist
As part of AirAsia’s tech backbone, you’ll ensure that our networks stay fast, reliable, and secure—keeping our Allstars connected across borders and skies. You’ll be managing the design, maintenance, and performance of AirAsia’s LAN, WAN, and cloud networks, while proactively troubleshooting and improving system reliability for both on-site and remote operations.
WHAT YOU’LL CHAMPION:
Support and maintain computer networks, hardware, software, and related systems in line with industry best practices.
Manage and support LANs, WANs, Internet, and Intranet systems to ensure seamless connectivity.
Collaborate closely with AirAsia operations and monitoring teams to identify, troubleshoot, and resolve network issues.
Lead disaster recovery operations and ensure data, software, and hardware protection against cyber threats.
Replace and maintain faulty network components to ensure continuous performance.
Analyze, isolate, and troubleshoot complex network issues promptly.
Resolve network performance issues (availability, utilization, throughput, latency) and plan for upgrades or improvements.
Define and implement network policies, configurations, and security protocols, including firewall and VPN management.
Evaluate and improve system performance through regular monitoring and optimization.
Maintain network services such as VPN gateways, intrusion detection systems, and access control mechanisms.
Engage with vendors for network upgrades, testing, and performance tuning.
Ensure strong network security through monitoring, documentation, and proactive controls.
Maintain and troubleshoot wireless infrastructure for both office and remote setups.
Manage and support Network Access Control (NAC) systems to ensure compliance and security.
WHO YOU ARE:
Diploma or Bachelor’s Degree in Computer Science, Information Technology, or a related field.
Minimum 5 years of solid experience in network administration or engineering.
Minimum 3 years’ experience in Networking Administration and Engineering roles.
Strong communication skills in English and Bahasa Malaysia (additional languages are a plus).
Familiar with Cloud Network Architecture (Google Cloud Platform, Microsoft Azure, Alibaba Cloud, or AWS).
Skilled in Cloud Network Modules, Configuration, and Public Cloud operations.
A proactive, self-motivated team player who can multitask and adapt to fast-paced environments.
Fast learner with strong problem-solving skills and the ability to engage effectively across all user levels.
WHERE YOU’LL GO:
In this role, you’ll build the foundation for a future as a Senior Network Engineer — leading strategic technology projects, managing large-scale network systems, and shaping the digital infrastructure of AirAsia’s next-generation tech ecosystem.
WHAT YOU’LL ENJOY:
Physical Wellbeing: Medical and insurance benefits, maternity support, health and fitness facilities, and flexible work arrangements.
Emotional Wellbeing: Paid time off, mental wellness programmes, and childcare amenities.
Financial Wellbeing: Career development and personal growth programmes.
Allstars Specials: Free flights, unlimited discounted flights, and exclusive partner discounts.
A unique Allstar culture that’s bold, fast, and fun!
OUR HIRING PROCESS:
AirAsia
AirAsia has been the Worlds Best Low-Cost Airline for 14 consecutive years with over 800 million guests flown. We continue to champion dreams, serve the underserved and connect the world and Asean like no other so Now Everyone Can Fly.
GET TO KNOW US:
Our story begins in 2001 with a dream, two planes and a 40 million ringgit debt. You’ll know us as the ‘Now Everyone Can Fly’ airline (if you don’t, we’re definitely older than you).
Today, we’re more than just an airline. We’re Capital A - a world-class brand that wears many hats. Our mission is to connect people and transform lives in Asean.
Above all, we’re Allstars. We believe in the unbelievable and we dare to dream. We also believe in celebrating all individuals. So no matter your culture and background or if you prefer aisle seat to window seat, we’re excited to have you onboard.
We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.
Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.