At Emirates, we believe in connecting the world, to and through, our global hub in Dubai and in constantly innovating to ensure our customers ‘Fly Better’. Our Cyber Defence Operations team is looking to urgently hire an Operational Engineer - Level 1 CSOC.
A role for cybersecurity enthusiasts to kickstart their career in monitoring and analysing security events as well as supporting co-ordination of associated remediation efforts.
Your role is to monitor, analyse and respond to Cybersecurity issues. You will serve as the first line of defence, address incidents, service requests and ensure efficient triage and routing of more complex issues. The role is on-site and based on shift rotation within a 24x7 operations.
-Respond to incoming incidents and service requests. Assist with the detection, prevention, identification and reporting of potential cybersecurity incidents including but not limited to attacks, intrusions, anomalous activities and misuse activities.
-Assist with performing correlation of security events and incidents using information gathered from a variety of sources within the organization.
-Collaborate with Level 2 engineers for escalated issues and further analysis. Document and escalate incidents, including event history, status and potential impact to higher tiers for support and where in-depth investigation may be required.
-Document incidents and service requests. Manage all confirmed incidents in accordance with the incident management process. Assist in the tracking and documentation of cyber incidents from initial detection through to final resolution.
-Support daily shift handover and basic KPI reporting inputs.
Specific knowledge and skills relevant to the role of Operational Engineer - Level 1 CSOC.
The following are critical skills required to be successful in this role:
-A strong foundation in cybersecurity principles, concepts, and best practices is crucial. This includes understanding common attack vectors, malware types, and security protocols.
-Proficiency in using SIEM tools is essential for monitoring and analysing security events. This involves the ability to correlate and interpret log data from various sources to identify potential security incidents.
-Knowledge of incident response procedures is key. This includes the ability to respond to security incidents, mitigate threats, and document the entire incident response process quickly and effectively.
-Understanding network protocols, traffic analysis, and the ability to identify suspicious or malicious network activities are vital skills for a CSOC Level 1 analyst. This involves monitoring network traffic and identifying anomalies.
-Strong communication skills are crucial for collaborating with team members, sharing insights about security incidents, and providing clear and concise reports to stakeholders. This includes both written and verbal communication.
