Position Title: Product Designer, Digital Booking
Position Summary
The Product Designer, Digital Booking is a subject matter expert in Customer/User Experience (UX) design. In this role, the Product Designer will design pioneering Customer experiences for our primary booking funnel. A principal role on the team, this candidate must match the curiosity of other product leads and challenge conventional design wisdom while using data to support their decisions.
The Digital Booking team leads our product and design efforts behind our booking flow – one of the primary revenue sources for JetBlue. As a critical team, you work across commercial teams and with our Customers directly to design and develop a world class booking experience.
Essential Responsibilities
- Develop pioneering and persuasive Customer (user) experiences for JetBlue’s Digital Booking application
- Design Customer facing user interfaces that are leveraged by engineering partners to build a thoughtful Digital experience
- Align with Brand, Marketing and other internal creative groups on our brand identity
- Collaborate across team with product managers, product leads, technology, other design Subject Matter Experts (SMEs) to drive successful attainment of business goals
- Manage these development requests via Jira and other Agile processes
- Other duties as assigned