IndiGo is India’s largest and most preferred passenger airline and amongst the fastest-growing airlines in the world.We have a simple philosophy: offer fares that are affordable, flights that are on time, and provide a courteous and hassle-free travel experience across our unparalleled network. We demonstrate that low cost does not mean low quality. With our fleet of 400+ aircraft, we operate well over 2,200 daily flights, connecting 130+ destinations (of which 40+ are international), welcoming 118 million+ customers on board last year. We have an industry-leading on-time performance and one of the highest customer NPS in the Indian spanet. At IndiGo, we will continue to extend our scope, by spreading our wings internationally, from a domestic carrier to a global aviation leader.
Job Summary:The Site Reliability Engineer is responsible for ensuring the reliability, availability, performance, and scalability of infrastructure and applications. The role emphasizes automation, monitoring, incident management, and continuous improvement, working closely with development and operations teams.
2. Key Responsibilities
- Ensure high availability, reliability, and performance of production systems
- Design, implement, and maintain monitoring, alerting, and observability solutions
- Automate infrastructure provisioning, deployments, and operational tasks
- Lead incident response, troubleshooting, and root cause analysis (RCA)
- Optimize system performance, scalability, and capacity planning
- Collaborate with development teams to improve application reliability and operability
- Define, track, and improve SLAs
- Reduce operational toil through automation and process improvement
- Ensure security, compliance, and best operational practices
- Participate in on-call rotations and providing production support
3. Required Skills / Must-Have
Technical Skills
- Linux/Unix system administration
- Kubernetes / OpenShift administration and troubleshooting
- Cloud platforms: AWS / Azure
- Monitoring & observability: Prometheus, Grafana, ELK, Datadog
- Scripting: Shell, Python, or Go
- Infrastructure as Code: Terraform, Ansible, Helm
- CI/CD pipelines and DevOps practices
Experience
- Experience in SRE / DevOps / Platform Engineering / Production Support
- Experience managing production-grade distributed systems
4. Nice-to-Have / Preferred Skills
- Service mesh experience (Istio, Linkerd)
- Messaging systems: Kafka, ActiveMQ, RabbitMQ
- Performance testing and load testing tools
- Security and compliance experience in regulated environments
- Exposure to Google SRE principles and practices
5. Education & Qualifications
1. Primary / Preferred Education
- Bachelor’s degree in Computer Science, Information Technology, or related field (preferred)
6. Certifications / Licenses
Preferred (Not Mandatory)
- Red Hat OpenShift certification
7. Skills Grouping & Synonyms (for AI Matching)
Operations & Reliability
- Site Reliability Engineering / Production Support / Platform Engineering
- Incident management / Major incident / RCA / Postmortem
Cloud & Containers
- Kubernetes / OpenShift / Container orchestration
- Cloud infrastructure / IaaS / PaaS
Automation & DevOps
- Infrastructure as Code / IaC / Terraform / Ansible
- CI/CD / Continuous delivery / Automation
Monitoring & Observability
- Monitoring / Alerting / Metrics / Logging / Tracing
- Prometheus / Grafana / ELK / APM
8. Location & Work Mode
- Location: Gurugram, Haryana
- Work Mode: Onsite
Additional information
At IndiGo, we believe in the innate strength of an energetic, diverse, and inclusive workforce, where the viewpoints and life experiences of our employees help us foster strong connection with all our customers. Our diversity equity and inclusion efforts are designed to attract, nurture, and advance the lives of our employees and customers irrespective of their, but not limited to, gender, race, color, religion, caste, creed, ethnicity, origin, language, social and economic status, sexual orientation, persons with disabilities, nationality, age, marital and maternity status.
IndiGo does not charge fees for Job Interviews, Registration, Verification or Offer Letters. All Official communication will be from verified IndiGo IDs (e.g., xxxgoindigo.in). Please report any fake job offer to eco.goindigo.in
At IndiGo we are committed to fostering an inclusive and equitable workplace. All employment decisions are made solely on the basis of merit and qualifications, without regard to a candidate’s gender, race, color, religion, caste, creed, ethnicity, language, sexual orientation, marital status, maternity status, disability, or social and economic background’
