A. Job Purpose
   B. Key Accountabilities
 • Report Defective Shop Equipment Or Tools For Necessary Rectification.
• Ensure That Only Approved Materials And Parts Are Used During All Stages Of The Work.
• Ensure That While Handling Equipment, Tools, And In Carrying Out Servicing Of Aircraft Or Components, Etc. Safety Procedures Are Followed.
• Keep Up To Date Knowledge In Respect Of Technical Requirements And Instructions Issued From Time To Time By The Quality Department And Technical Services Department, The Manufacturer Of Aircraft Or Components And Airworthiness Authorities.
• Supervise The Work Being Performed By The Technicians Or Other Technical Staff And To Ensure That Standard Airworthiness Procedures And Requirements Are Observed By Them.
• All Ames/Approved Persons Shall Exercise The Privileges As Per Scope Of License Or Approval As The Case May Be Subject To Validity/Rating And Current Experience As Stipulated In The Relevant Directives Issued By The DGCA.
• Ensure That All Inter-Change Ability Of Components Is Confirmed Through Reference To The IPC Applicability And Or, Other Relevant Approved Documentation.
• Reporting All Vehicle, Ramp And Aircraft Un-Serviceability Immediately To The Shift In Charge
• To Carry Out Refueling Of The Aircraft According To The Laid Down Procedures And Precautions.
Team Management
• Responsible For Ensuring That The Regulatory Requirements For Staff Duty Time Limitation Are Compliant For All The Line Maintenance Staff.
• Responsible For Conducting Competency Assessment And Annual Appraisals Of All Line Maintenance Staff To Assist Them In Improving Their Performance.
C. Skills/Qualities Required

Attention To Detail Ability To Influence And Align Internal And/Or External Stakeholders
Planning & Coordination Skills Technical Expertise (Maintenance Processes)
Extensive Knowledge Of All Compliances Ability To Influence And Align Internal And/Or External Stakeholders
D. Key Performance Indicators
Customer Satisfaction • Customer Complaints
• Aircraft Rating Customer Complaints
• Aircraft Rating
Regulatory Compliance • Adherence To Compliances
Quality Management: • Number Of Defects
E. Key Interfaces
Internal Interfaces
Engineering Teams • Responsible For Carrying Out Analysis For All Technical Delays In Coordination With MCC And Technical Services And Maintain Record. Take Appropriate Action For Improvement.
External Interfaces
DGCA Representatives • Coordinate With DGCA Representatives Over Various Regulatory Requirements
F. Educational And Experience Requirements
Minimum Education Requirements • 10+2 (Pcm) Or Equivalent
• Ab-Initio Ame Training From A DGCA Approved Institution.
• Must Be Holding DGCA (I) Ame License Having Type Rating / Company Authorization On Two Or More Category Of Company Aircraft
  Experience
Minimum: 5 Years Of Hands-On Cabin Maintenance Experience On Transport Category Aircraft In A Scheduled Airline
Desired : 4 Years On Narrow Body (A320 Family) And/Or On Wide Body (B777 & B787))