A career without limits

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

About the Role:
We’re hiring a Senior Cloud Platform Engineer to join the BA Digital Observability Team (DOT). In this role, you’ll help build and maintain internal platform services that support observability, access management, and automation for engineering teams across the organisation.

You’ll be hands-on with backend engineering and infrastructure tooling, take ownership of technical implementation across key workstreams, and provide subject matter expertise to guide delivery. Working closely with the Product Owner, Delivery Manager, and fellow engineers, you’ll ensure our solutions are secure, scalable, and meet the needs of the teams we support.

What You’ll Do

• Take ownership of observability onboarding, access control, and automation workflows, contributing directly to design, implementation, and engineering quality.
• Create and manage Datadog automation using AWS, including API/app key provisioning, tagging, and monitor metadata management.
• Build and maintain infrastructure as code, primarily using Terraform.
• Enhance and support CI/CD pipelines to drive reliable, automated deployments.
• Provide standardised deployment patterns and documentation for observability agents and integrations, offering hands-on support to application teams.
• Ensure robust test coverage across infrastructure code, backend services, and automation scripts; maintain test quality as a core part of engineering delivery.
• Manage integrations between Datadog and platforms like ServiceNow, aligning telemetry with operational workflows.
• Help shape the observability enablement strategy, including evaluating and adopting new Datadog capabilities.
• Mentor team members and promote consistent, high-quality engineering practices.

What We’re Looking For:

Must-Have Skills

• Extensive experience with infrastructure as code (Terraform) and CI/CD tooling.
• Proficient in backend scripting or programming (e.g. Python, Go, Shell).
• Hands-on experience working with Datadog APIs and observability integrations.
• Strong understanding of IAM and access controls in cloud environments, ideally AWS.
• Experience building internal full-stack applications on AWS.
• Solid understanding of telemetry collection and agent management across various stacks.
• Proven ability to lead technical implementation and advocate for engineering best practices.
• Experience writing and maintaining automated tests for infrastructure and platform code.

Nice-to-Have Skills

• Experience working with internal developer platforms or platform enablement teams.
• Familiarity with ITSM platforms like ServiceNow.
• Exposure to container orchestration platforms (e.g. ECS, Kubernetes).
• Knowledge of DevOps security practices, including secrets management and access control.
• Experience with infrastructure testing tools (e.g. pytest, Terratest, Bats, or equivalents).
• Strong collaboration skills and comfort supporting teams across organisational boundaries.

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.