Structure Repair Engineer II

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Job Description:

Airbus Commercial Aircraft is looking for a Structure Repair Engineer II to join our Customer Engineering Support department based in Wichita, Kansas.

You will be part of a team that establish and deliver timely and consistent solutions to the technical daily queries raised by the customers for aircraft structure and systems issues.

Meet the team:

You will be part of a team that handles and treats all technical queries including answer to customers, trigger and follow-up corrective actions, ensure compliance with KPIs (OTD…), deliver technical solutions to customers, for related in-service issues, consolidate and analyze of in-service data from customers and support continued airworthiness (Part 21 compliance) if applicable.

Your working environment:

Located on the Wichita State University (WSU) innovation campus is Airbus’ first dedicated engineering facility outside of Europe. Our team of 200&43; support staff and engineers focus on aerostructure design including analysis of aircraft primary structures, such as wings and fuselages, for all major Airbus products across the globe.

How we care for you:

• Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”)

• Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program.

• Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages. 

• Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000&43; e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.

At Airbus, we support you to work, connect and collaborate more easily and accessibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Your challenges:

• Autonomous management of the repair solution from customer’s submittal through final approval (RDAF) issuance while maintaining customer expectations for delivery.                                                      

• Independently analyze customer queries related to structural damages against the Airbus Structural Repair Manual (SRM), if beyond limits manage the repair for efficient treatment by the relevant engineering design office. Engineer has a thorough understanding of structural repairs prior to their issuance.

• Maintain a strong interaction with the Repair Solutions team across all global regions to support the customer 24/7.

• Liaise with Design Offices to ensure requested repair definitions and justifications are provided on time with the required level of quality and related reviews. 

• Discuss complex repairs with design engineering, understanding the why’s behind the repair instructions, and provide these repairs and reasons behind them to the customer with confidence. 

• Collaborate and liaise closely with Airbus Spares/Satair/spares focal to ensure that all repair solutions take into account the availability of parts for each repair.

• Independently initiate updating of structure repair documentation with the SRM (Structural Repair manual) organization when shortcomings are observed.

• Ensure transfer of in-service experience and maintenance activities to management, to other divisions of Customer Services and Airbus design organization including vendors.

• Use of specialized TechRequest tool (SAP based program) to keep records of technical queries, answers and exchanges with all involved parties.

• Autonomously manage periodic meetings / workshops / possible visits with customers to maintain customer connection / focus and internally escalate through the Daily Operations Meeting.

• Liaise closely with Airbus Customer Support Directors and the Field Service community to ensure alignment on sensitive topics.

• Identify and follow up on damages related to potential safety critical items.

• Support customers occasionally at their home base to address repair issues. 

• Specific shift pattern during weekdays and week-end/public holidays coverage could be possible. Percentage of holidays to be covered by each within the team.

 Your boarding pass:

• Bachelor of Science/Engineering (BSc/BEng) degree or equivalent relevant experience in the field in lieu of degree 

• 7&43; years Engineering Experience in an airline/OEM/MRO environment, with understanding of aircraft structure (design, fatigue, materials…) and structural repairs or mechanical.

• Ability to read and interpret engineering drawings, bills of material, technical documentation / manuals (SRM, SB, IPC…)

• Communicate effectively, both verbally and in writing to team and business partners worldwide including ability to discuss at working level within Airbus to customers in case of reporting / escalation / etc.

• Autonomously takes initiative with proven high motivation and flexibility to work in a highly demanding environment

• Strong interpersonal skills, ability to lead and work with multidisciplinary teams in a collaborative team environment with a diverse international workforce

• Ability to build and maintain an internal network with colleagues globally.

• Strong understanding of maintenance repair practices, equipment and ways of working, with experience or prior position held in repair design.

• Experience providing internal / external technical training is advantageous.

• Airline or Maintenance and Repair Organization (MRO) experience is highly regarded

• Applies repair theory autonomously with an in depth understanding of the field.

• Demonstrated ability to discuss complex repairs with design engineering, understanding of the why’s behind the repair instructions, and the ability to provide these repairs and reasons / justifications behind them to the customer with confidence. 

• Ability to manage additional projects that include formulating strategies and administering policies, processes, and could include working with different departments; functions with a high degree of autonomy.

Authorized to Work in the US

Take your career to a new level and apply online now!

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.

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