The Technical Sales Engineer is the bridge between Sales and Engineering, ensuring customers’ technical requirements for VVIP/VIP aircraft completions, modifications, and maintenance are fully understood, accurately communicated, and executed. This role combines deep knowledge of aircraft systems with strong customer engagement to deliver tailored solutions, guide feasibility and cost, and build client confidence from pre‑sale through delivery.
- Bachelor’s in Engineering, Aviation Technology, or related field; or equivalent combination of education and experience.
- 5+ years in business/VIP aircraft completions, MRO, or modification programs with direct exposure to customers and engineering.
- Hands‑on understanding of systems integration, electrical/cabin networks, avionics, and certification considerations.
- Ability to read/interpret drawings, wiring diagrams, and specifications; familiarity with change/configuration control.
- Clear, confident communicator able to brief senior clients and collaborate with multidisciplinary technical teams.
Preferred Qualifications or Experience:- Experience in VVIP or business jet completions and cabin connectivity integration (e.g., Starlink, OneWeb, Gogo, Viasat).
- Background in technical sales, sales engineering, program engineering, or engineering liaison roles.
- Working knowledge of FAA/EASA certification processes and STCs; experience supporting conformity and approvals.
- Proficiency with CRM and proposal tools; strong Excel/PowerPoint skills for cost/benefit and trade analyses.
Supervisory Responsibilities:This role has no direct reports; however, it requires significant cross‑functional influence across Sales, Engineering, Program Management, and Production to align scope, schedule, cost, and customer commitments.
Knowledge, Skills, and Other Attributes:- Customer‑first mindset with polished written and verbal communication for high‑profile clientele.
- Ability to simplify complex technical topics into clear choices, implications, and recommendations.
- Structured, detail‑oriented approach to scope definition, assumptions, risk/issue tracking, and change control.
- Comfort operating in hangar/office environments and engaging hands‑on with aircraft when needed (PPE as required).
- Strong analytical and problem‑solving skills; bias for collaboration and follow‑through.
Out-of-area and overnight travel is to be expected for business industry work, events, business networking and negotiation meetings.
Other Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Working Conditions:
This position is considered INDOOR and OUTDOOR WORK which is characterized as follows.
- Mixture of indoors and outdoors during the day and occasionally at night.
- Occasional exposure to airborne dust in the workplace.
- The work surface is stable (flat), requires climbing ladders, and using lifts.
Physical Activity/Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position is considered LIGHT/MEDIUM/HEAVY work.
[Occasional lifting requirements of level of work in box below: Heavy 70lbs; Medium 50lbs; Light 20lbs. Frequent lifting requirements for all levels of work is 20lbs.
Citadel Completions, LLC. is an Equal Opportunity Employer who provides equal employment opportunities to all applicants for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, status as a protected veteran, or any other protected status in accordance with applicable federal, state, and local laws.