West Star is the fastest growing maintenance repair organization in the industry and we recognize this is the result of our talented team of trusted employees working together to deliver customer service excellence. We are committed to providing our employees with personal and professional growth opportunities while fostering a culture of respect and well-being with a small company feel.
What you can expect as a Billing Coordinator at West Star:
The Billing Coordinator is responsible for assisting Maintenance Operations and Finance with the overall preservation and enhancement of departmental tasks. This position will serve as a liaison between the maintenance and finance groups related to work order management, parts procurement, billing, accounts receivable disputes, data analysis and month end close. The Billing Coordinator will assist with streamlining companywide processes to improve overall efficiency and productivity. This position will also assist with the administrative needs of the office.
You will be ESSENTIAL to many FUNCTIONS including:
- Responsible for the billing and finance functions of retail maintenance work orders.
- Create and monitor customer quotes and estimate approvals while collaborating with multiple departments.
- Research and resolve part related issues collaborating with Procurement and Operations.
- Identify and resolve invoice disputes with customers in a timely manner.
- Ensure compliance with established accounting procedures related to daily operations.
- Collaborate with Corporate Finance to ensure invoices and purchase orders are accurate and up to date.
- Process and apply expense reports to corresponding work orders for accurate billing.
- Respond quickly, professionally, and accurately to all internal and external correspondence.
- Assist Billing Manager with regular review of routine departmental procedures seeking improvement.
- Provide administrative support to ensure efficient operation of a maintenance location.
- Exhibits polite and professional communication in person, via phone and email.
- Coordinate, purchase, and maintain basic stock of all office supplies and equipment.
- Manage the airport badging process coordinating with new hires on the process and necessary coursework.
- Provide clerical support in the form of spreadsheets, labels, and signage as requested.
- Responsible for front desk coverage with tasks including package acceptance, front door monitoring and customer service.
- Effectively and clearly communicate (i.e., speak, write, read) in English
- Any other job-related duties as assigned by supervisor or management
What you’ll need to bring with you:
Your Education:
A High school diploma or equivalent. A valid driver’s license approved for airline travel and/or a valid passport is ideal, but not mandatory.
Your Experience :
Strong verbal, written and interpersonal skills.
Customer service-oriented.
Working knowledge of computers required.
Your Initiative:
We’re looking for team players who are self-motivated and able to perform in a fast paced environment where working under specific deadlines and time constraints will be common. This person will need to have strong attention to detail, be well organized and able to prioritize workload efficiently.
Your Sense of Responsibility:
Attend work every day as scheduled
Notify supervisor in advance of shift starting if unable to work.
Must have reliable transportation to get to work each and every day.
Work in a team environment
Self-starter
Required to follow all processes and procedures in a timely manner.
Other particulars:
Physical Requirements
Routine walking, bending and sitting.
Sit at a desk and/or computer for extended intervals.
Walk short distances routinely.
Routine or repetitive physical motion with arms and hands.
Basic personal computer operations.
