Email only, please do not call the office about this job.

The Opportunity

Coastal Aircraft Services is seeking a disciplined and exceptionally competent Aviation Office & Operations Manager to join our team in Gulf Shores. This dual-role position serves as the logistical heartbeat of our shop. Our ideal candidate is a detail oriented person with multiple years of experience in aviation, automotive parts, or high-stakes logistics and customer service to help us maintain a seamless flow of components and documentation while also being the voice of the company to our customers.

Our Operational Philosophy

At Coastal, we operate under an operational philosophy of Safety First, Quality Always, and Timely Execution. We are a tight-knit team that treats every aircraft like it’s carrying our own family. We believe in doing the job correctly the first time to ensure the safety of our customers and the reliability of their aircraft.

Key Responsibilities

• Logistics & Supply Chain: Manage the end-to-end parts procurement process, from sourcing and quoting to core returns and inventory precision.
• Compliance & Documentation: Ensure 100% compliance with FAA regulations and maintenance manuals regarding part traceability.
• Active Planning: Proactively identify and resolve potential "wait times" or part delays to facilitate the maintenance team's efficiency.
• Office Administration: Manage daily business operations with a focus on accuracy, professional correspondence, and organized record-keeping.
• Financial Stewardship: Track time (Sold vs. Actual) and manage quotes and invoices to ensure our skilled work is represented fairly and accurately.

We are seeking a candidate whose professional character reflects our core values:

• Integrity: You possess an unwavering commitment to honesty and ethical conduct. You understand that our signature in a logbook is a promise of safety.
• Service: As the voice of our company, you are the primary point of contact for our customers and vendors. You provide a gracious and professional experience that reflects our commitment to excellence, ensuring every interaction builds trust and reinforces our reputation.
• Excellence: You strive for a "Zero Rework Mentality." You are meticulous with details and believe that "good enough" is never an option in aviation.
• Technical Foundation: Experience in aviation, automotive parts, or high-stakes logistics preferred. We will train the right person on FAA-specific documentation.
• Software Proficiency: Must be proficient in QuickBooks Online, Google Workspace.  An ideal candidate is also proficient with Quantum MX, but we can teach this skill. 
• Disciplined Execution: You work smart by ensuring all tools, parts, and information are staged before a task begins, reflecting our commitment to Timely Execution.

Benefits

• Competitive Pay
• Comprehensive Healthcare.
• 80 Hours Paid Time Off (PTO).
• 24 Hours Sick Leave.