Material Controller

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Material Coordinators/Controllers are responsible for providing logistical parts support for grounded aircraft throughout the United System. The Material Coordinator/Controller supports 24/7 Logistical Operations to ensure timely processing of AOG material and tooling requests.

• Work closely with the Maintenance Control Supervisor to identify AOG parts requirements and the best method of obtaining parts using company inventories
• Coordinates with Engineering, Internal/External Shops, Inventory Planning and Boeing and Airbus-Technical Support to obtain correct part(s) needed for maintenance requirements
• Purchase aircraft parts from OEMs (Original equipment manufacturers), Boeing/Airbus, other airlines and aircraft parts brokers at the best overall cost to the company to support unplanned events
• Initiates purchase orders and ensures receipt, payment and finalization
• Create metrics to measure and report departmental activity and service levels
• Support GeM Missions
• Coordinates worldwide engine movement and tracking
• Provide AOG Tooling movement and tracking
• Borrowing of aircraft parts from other airlines
• Loan and accommodation sales of company assets to other airlines
• Air charter logistics activities to support OOS aircraft, materials/mechanics
• Responsible for providing a safe and enjoyable working environment through timely and effective communication, with emphasis on Dignity and Respect
• Schedules borrowed part removals within first 24 hours of borrow inception, and works closely with the line stations to ensure staff availability
• Coordinates with Engineering, Inventory Planning and Boeing/Airbus Technical Support to find the correct part(s) needed for borrow removal and resolves the best method of retrieving parts
• Initializes and deletes serial numbers in the SCEPTRE data base (IMS) as necessary (Special access required from Q.C.)
• Works closely with the Repair and Modification Group / Internal Repair Shops to expedite parts required to effect the removal of costly borrowed parts
• Performs all the duties of the AOG job function as required
• Advises the coordination of engine transportation and critical parts via United, other airlines or vendors
• Develops and maintains strong airline and supplier relationships
• Enhance Loan revenue generation for United, while ensuring UAL’s Service Level targets are maintained throughout the Loans process
• Discover fastest and most efficient means of transportation
• Coordinates complicated off-line parts transfers between other airlines, suppliers and courier service
• Communicates with the owners and representatives of charter aircraft services to arrange charter flights, negotiates cost of charters
• Identifies packaging requirements and resolves appropriate aircraft type needed to handle
• Set up part numbers in SCEPTRE database in off hours
• A Material Coordinator is required to use and understand various Corporate and Government supervised manuals
• These include the General Maintenance Manual, the Illustrated Parts Catalog (I.P.C.), the IATA Dangerous Goods Manual, various Service Bulletins, and different Engineering Change Request Authorizations (E.C.R.A.)
• Develop and maintain individual Go Forward Goal performance
• Conduct self audits, ensuring compliance with detailed policies and procedures
• Reduced aircraft out of service time for parts
• Velocity of recovery and response quality for out of service aircraft/AOG/AOM situations
• Meet/Exceed Revenue performance (loans)
• Meet Borrows removal schedule target and meet or exceed borrow cost charges
• Improved SL through airline and supplier alliances
• Accurate and timely invoice management
• Reduced logistics network costs
• Must maintain daily liaise with Line Maintenance operational groups – i.e., Maintenance Control, Line Maintenance, Engineering, Warehousing, Internal & OSV shops, OPS Director, Quality Control, Tooling, etc.

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

• Associate/Technical or Equivalent Work Experience may substitute
• Minimum 5 years job experience in airline, logistics or related field
• Knowledgeable in Logistics Control and Airline Operations
• Strong Analytical and Communication Skills
• 12 hours shift schedule
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is a crucial function of the position

• Associate/Technical or Equivalent Work Experience may substitute
• Qualifications/ Certifications

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodationsunited.com to request accommodation.