Grant Aviation is an Alaskan regional air carrier serving rural Alaska since 1971. With bases in Bethel, Emmonak, Dillingham, King Salmon, Cold Bay, Dutch Harbor, Kenai, and Anchorage, Grant Aviation provides scheduled air transport of passengers, cargo, and mail, as well as air ambulance and charter service. Grant Aviation employs approximately 400 people.

We believe that air travel isnt a luxury - its a necessity - and we are committed to creating a safe, friendly, and reliable experience for all our customers.

Our company is built upon respect for our customers, employees, and communities, and we constantly work to improve our operations to ensure smooth travel and enjoyable experiences. We are professional, while staying true to our Alaskan roots and commitment to the personal touch.

POSITION: Cargo Agent

Grant Aviation is seeking a dependable and detail-oriented Cargo Agent to support warehouse and freight operations at our Bethel station. This entry-level role is responsible for the safe and efficient handling of bypass mail, general freight, and cargo in compliance with company standards and regulatory requirements. The Cargo Agent plays a key part in load staging, mail sorting, forklift operations, and customer service, while maintaining accurate documentation and assisting with cargo office duties.

KEY RESPONSIBILITIES:

• Book and tag freight and bypass mail in the internal cargo system.
• Sort incoming mail and freight for distribution or outgoing staging.
• Ensure proper acceptance, labeling, and documentation of shipments.
• Maintain and update the Mail on Hand (MOH) report daily.
• Track mail and freight in the Mail and Bypass Receiving Log, ensuring timely processing and reconciliation.
• Prepare and stage cargo according to flight schedules and aircraft weight and balance requirements.
• Coordinate with cargo leads and dispatch to prioritize outgoing loads.
• Safely operate forklifts and other warehouse equipment within the cargo facility for loading and warehouse organization.
• Assist dispatch with cargo verification to ensure accurate manifests.
• Communicate load status and irregularities to dispatch leads and flight crews as needed.
• Identify, label, and handle hazardous materials in compliance with TSA and FAA regulations.
• Complete required HAZMAT training and maintain currency.
• Assist in the cargo office with customer drop-offs, pickups, and inquiries.
• Provide timely and professional updates to customers and internal stakeholders regarding shipments.
• Keep the warehouse clean, organized, and in compliance with safety standards.
• Follow all safety procedures, including PPE use, secure cargo storage, and emergency response protocols.
• Work closely with cargo leads, fellow agents, dispatchers, and ramp staff to maintain smooth operations.
• Participate in team briefings, shift handovers, and training.
• Perform additional duties as assigned by the Cargo Agent Supervisor or Lead.

QUALIFICATIONS & REQUIREMENTS:

• High school diploma or equivalent.
• Prior experience in cargo, logistics, or warehouse operations is preferred but not required.
• Must be at least 18 years old.
• Valid Alaska drivers license required.
• Ability to pass a 10-year background check and meet airport security requirements.
• Completion of HAZMAT training within 30 days of hire.
• Forklift certification (or ability to obtain within 30 days of hire).
• Ability to lift and move:
  • 0-30 lbs. (30 of the time)
  • 30-50 lbs. (50 of the time)
  • 50+ lbs. (20 of the time)
• Comfortable working in varying weather conditions, including rain, snow, and wind.
• Strong attention to detail, communication skills, and a team-first attitude.
• Proficient in basic computer use; experience with booking or dispatch systems is a plus.

WORK SCHEDULE & CONDITIONS:

• Flexible schedules based on operational needs may include mornings, evenings, weekends, and holidays.
• Work is performed indoors in the warehouse and freight office, and outdoors on the aircraft ramp.
• Frequent standing, bending, lifting, and moving throughout the shift.
• A four-day, ten-hour shift schedule

COMPENSATION & BENEFITS:

Grant Aviation offers competitive wages and benefits, including:

• Medical, dental, and vision.
• Company-paid life insurance and AD&D.
• PTO and paid holidays.
• Flight benefits.
• 401(k) program.
• Employee assistance program.
• HSA for qualified plans.
• Voluntary life insurance and AD&D.
• Voluntary short- and long-term disability.
• Voluntary accident, critical illness, and hospital indemnity.

Grant Aviation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Candidates seeking reasonable accommodation in the recruitment or employment processes should contact Human Resources at: humanresourcesflygrant.com.