Cargo Agent

To perform all cargo handling related activities including documentation, customer service, acceptance, delivery, breakdown, build-up, equipment operation and transport to ensure smooth handling of cargo throughout Cargo Operations (Export and Import)

Job Outline:

Execute

• Follows all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.


• Follows the day-to-day operations related to own job.


• Discusses safety concerns openly and reports them to the relevant supervisor


• Complies with relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment


• Guides and assists the team of Loaders and Equipment Operators in cargo handling activities (build-up, breakdown, acceptance and delivery, documentation of cargo, courier and mail in line with the standards.


• Inspects and validates against relevant documentation and counts goods at every point of delivery, acceptance, breakdown and build-up to ensure that goods conform to relevant criteria and are dispatched in line with the standard work procedures


• Enters data manually or automatically in the cargo systems in a timely manner


• Coordinates with Government Authorities such as Customs, Municipality, Health or Police in an efficient and effective manner to ensure smooth movement of all cargo, courier and mail.


• Handles and loads all special cargo (dangerous goods, live animals, valuable goods, etc..) in line with IATA manuals.


• Performs all related cargo handling activities and operates equipment as required (Tow Trucks, forklifts, etc) for movement of loads.


• Loads and unloads cargo from ULDs / Aircrafts and Trucks as appropriate in a timely manner.

Qualification

O level (Minimum of 10 years of schooling required) or Higher Secondary (12 years schooling) 

Experience

2 years of experience in Logistics and Cargo (1 year in case of Higher Secondary education) 

Knowledge/Skills

• English level 4. Trainings: - Introductory to Civil Aviation.


• Cargo Product Knowledge & Documentation.


• Cargo Special Load Handling


• Dangerous Goods Handling


• Basic Airline Security Course


• Human Factors for Airport Operations


• Ramp safety induction - Cool Chain, dnata Cargo


• Warehouse safety Equipment


• Valid license for operating equipment:  Forklift training & Tractor training


• Slave pallet training System: - DACS+, CAMSYS