Ramp Service Agent Full Time

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

• Fleet Service Clerks perform the handling of items on and off aircraft, carts, containers, and trucks; transporting items between terminals and aircraft; receiving, delivering, weighing and documenting of cargo in a cargo specific facility (warehouse) or a loading dock area.
• The terms and conditions of this position are covered by the Transport Workers Union (TWU) Collective Bargaining Agreement. Starting pay is $16.16 per hour.

These are the essential functions of the jobThis list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced.  Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations.

• Move baggage and cargo of various weights to and from aircraft
•  Drive and operate belt loaders
•  Service aircraft at gates with ground power and air conditioning
•  Tow and pushback aircraft from gates
•  Service aircraft lavatories and water ports
•  Clean interior of aircraft when needed
•  Position beverage and luggage carts around the ramp area
•  Works outdoors in various weather conditions
•  Work shifts that include irregular and/or extended hours, weekends and holidays.

Click here to see what it takes to be part of the Fleet team, and click here to see what a day in the life of a Fleet Service Agent looks like!

General 

• Report to position on time, as scheduled, and at your assigned station or location, including mandatory overtime requirements, varying shifts, weekends, and holidays Complete job-relevant trainings Adhere to government regulations (e.g., DOT, FAA, TSA) 
• Adhere to company policies, procedures, and performance standards 
• Perform all functions in accordance with safety procedures and policies 
• Wear uniforms as required by company policy 
• Wear all personal protective equipment (PPE) in accordance with rules and regulations
• Work outdoors with exposure to extreme weather/elements, engine noise, and noxious fumes

Depending on your airport size, you may also do the following:  

• De-ice aircraft by directing a chemical/water stream at aircraft surfaces 
• Perform catering service

* Reasonable accommodations may be made for qualifying individuals with disabilities.  

• High school diploma or GED or international equivalent
• Must be 18 years of age or older
• Lift, load, unload, and transport bags and cargo to/from aircrafts, bag carts, and conveyor belts
• Must have knowledge of and ability to use basic computer skills
• People-oriented and highly motivated, with a positive and cooperative attitude
• Good communication skills
• Applicable valid driver’s license as required by local authorities
• Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
• Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements
• Ability to obtain jet bridge certification
• Must have the ability to pass the US Postal Service background check

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.