JOB SUMMARY:
Mobile Service Technicians (MST) will focus on the maintenance activities and work scope of Customer aircraft. Will identify and correct issues on malfunctioning aircraft mechanical components and systems. Performs a variety of diagnostic and mechanical duties on Jet aircraft and assist with the scheduling and coordination of the work of others in the crew. Will assist the MST Lead Mechanic including coordinating and communicating aircraft issues with the Customer to include reviewing the work scope with Customers, adding squawks as required, respond to Customer inquiries and be responsible for assuring Customer satisfaction by coordinating with the Service Center Team. Will assist the MST Lead Mechanic with overseeing the maintenance of the mobile service vehicle ensuring vehicle is properly serviced and roadworthy at all times.
Will identify and correct the more unusual and difficult work on malfunctioning jet and turboprop aircraft mechanical components and systems. Performs in specific area of specialization, and schedules and coordinates the work of others in the crew. Will serve as main point of contact for Customers utilizing the MST including coordinating and communicating all aircraft issues with the Customer. Will meet with Customer at location, review work scope with Customer and add squawks as required. Will respond to Customer inquiries and be responsible for assuring Customer satisfaction by coordinating with the Service Center Team. Will oversee the maintenance of the mobile service vehicle, ensuring vehicle is properly serviced and roadworthy at all times.
JOB RESPONSIBILITIES:
- Ensure that the work scope is completed in a timely manner and work performed is done in accordance with established policy, procedure, and quality standards. Performs a variety of diagnostic and mechanical duties on one or more aircraft models involving diagnosis of malfunctions and required disassembly, rework, repair, replacement, reassembly or adjustment of various aircraft systems to prepare aircraft mechanically for flight and delivery to Customer. Requires thorough knowledge of aircraft engines, mechanical systems, and components on all assigned aircraft.
- Checks, corrects, or replaces a variety of complex aircraft assemblies, landing gear systems, air conditioner system, pressurization system, and optional equipment installations.
- Orders and obtains parts necessary to effect aircraft repairs. Assures that cores are returned in accordance with established procedure.
- Requires knowledge of inspection procedures set forth in FAR Part 145. Responsible for insuring documentation procedures are accomplished as required in FAR 43 and all other applicable FARs.
- Responsible for clear, concise, and accurate written reports in logs, inspection reports, and in parts identification for issue and return documents.
- Ensures that all maintenance, preventive maintenance, alterations, or specialized services performed are in accordance with the Inspection System procedures as outlined in the Quality Control manual.
- May be required to observe operation of mechanical systems during flight and troubleshoot problems for in-shop repairs.
- Responsible for communicating safety expectations of the Service Center.
- Monitors the work environment to assure it is maintained in a safe and orderly condition.
- Identifies and corrects unsafe acts.
- Works as a member of a team focused on meeting customer expectations requiring mechanics and avionic technicians to assist each other as required.
- Assists the Lead MST to ensure that all equipment and tooling with the mobile service vehicle are inspected, properly maintained and/or serviced as required to ensure safe and efficient operation.
- Assists the Lead MST ensuring the mobile service vehicle is in safe operating condition, all fluid levels are at proper levels, tire pressures are correct, wiper blades, hoses, tires, etc are all inspected, repaired or replaced as required.
- Must obtain a Textron-issued driver license and possess valid state-issued driver license. Both are required to operate Company-owned vehicles or vehicles under Textron control.
· Manages the mobile service vehicle, tools, equipment and parts inventory, orders parts and supplies as required. Guides and directs other mechanics to ensure the work scope is completed in a timely manner and work performed is completed in accordance with established policy, procedure, and quality standards. Performs and directs the completion of maintenance activities on one or more Citation, Hawker, and/or King Air aircraft. Requires thorough knowledge of aircraft engines, mechanical systems, and components on all assigned aircraft. Maintenance activities include (1) Prioritization and workflow of all aircraft maintenance activities, and (2) Troubleshooting, disassembly, repair, replacement, reassembly or adjustment of various aircraft systems to prepare aircraft mechanically for flight and delivery to customer.
o Checks, corrects or replaces a variety of complex aircraft assemblies, aircraft systems, and optional equipment installations.
o Orders and obtains parts necessary to effect aircraft repairs. Assures that cores are returned in accordance with established procedure.
o Requires knowledge of inspection procedures set forth in FAR Part 145. Responsible for insuring documentation procedures are accomplished as required in FAR Part 43 and all other applicable FARs.
o Responsible for clear, concise, and accurate written reports in logs, inspection reports, and in parts identification for issue and return documents.
o Ensure that all maintenance, preventive maintenance, alterations, or specialized services performed are in accordance with the Inspection System Procedures as Outlined in the Quality Control Manual.
· As required, debriefs customer on aircraft discrepancies and has frequent contact with customer requiring courtesy, good judgment and tact in resolving customer issues/concerns.
· Is responsible for overseeing the maintenance of the mobile service vehicle ensuring that the mobile service vehicle is in safe operating condition, all fluid levels are at proper levels, tire pressures are correct, wiper blades, hoses, tires, etc are all inspected, repaired or replaced as required.
· Is responsible to ensure that all equipment, tooling, and tools with the mobile service vehicle are inspected, properly maintained and serviced as required to ensure safe and efficient operation.
· Responsible for guiding, instructing and scheduling the work of three or more technicians and provides job related training or instruction as required.
