The Field Service Representative (FSR) provides conventional maintenance support for Terminal High Altitude Area Defense (THAAD) associated support equipment at designated locations within the Kingdom of Saudi Arabia. This position supports a level-of-effort (LOE), best-effort maintenance construct focused on sustaining operational readiness of tactical vehicles, generators, and material handling equipment. The FSR operates as an in-country resource assigned to a specific site and performs maintenance in accordance with applicable OEM Technical Manuals (TMs) and Technical Bulletins (TBs) under Foreign Military Sales (FMS) program requirements.

• Perform preventive and corrective maintenance on assigned equipment in accordance with OEM technical guidance.
• Maintain and repair:
• Heavy tactical wheeled vehicles (HEMTT family).
  • Trailers and battery support equipment.
  • Material Handling Equipment (MHE), including rough terrain and multi-directional forklifts
  • Power generation systems, including HDT DRASH generators and 5kW HEMTT-mounted generators (Kubota/Cummins variants).
  • Conduct scheduled maintenance services (semi-annual and annual).
  • Execute diagnostics, troubleshooting, and fault isolation across mechanical, electrical, and hydraulic system.
• Perform component-level repair and replacement (e.g., starters, alternators, fuel system components, belts, filters, and electrical assemblies).
• Conduct inspections, testing, and adjustments to ensure equipment serviceability and operational readiness.
• Utilize Technical Manuals (TMs) and maintenance documentation to ensure compliance with established standards.
• Maintain accurate maintenance records and provide status updates as required.
• Operate independently as the sole FSR at assigned location and coordinate maintenance priorities with supported units.
• Support mission requirements through flexible work hours as needed to maintain equipment readiness.

• Trained and qualified in accordance with 91B Wheeled Vehicle Mechanic or equivalent military/commercial certification.
• 8–15 years of relevant maintenance experience supporting tactical or commercial heavy equipment.
• Demonstrated experience with:
  • Diesel engine maintenance and repair.
  • Powertrain systems (transmissions, differentials, transfer cases).
  • Hydraulic and electrical system troubleshooting.
  • Preventive Maintenance Checks and Services (PMCS).
• Ability to perform maintenance using OEM Technical Manuals and standard procedures.
• Experience working independently in field or OCONUS environments.

Preferred Qualifications:

• Prior experience supporting THAAD or similar defense systems.
• Previous Field Service Representative (FSR) or Contractor Logistics Support (CLS) experience.
• Familiarity with HEMTT platforms, MHE, and military support equipment.
• Experience supporting programs in Saudi Arabia or similar operational environments.
• Experience with generator maintenance and power generation systems.
• Knowledge of air conditioning repair and maintenance principles.
• Saudi Nationals preferred.

Additional Requirements:

• Ability to meet medical, security, and deployment requirements for in-country assignment.
• Ability to work in austere or remote environments with limited external support.
• Must be capable of lifting, carrying, and operating maintenance equipment and tools as required.
• Willingness to support extended hours based on mission requirements.

Work Where it Matters

Pinnacle Solutions, an Akima company, is not just another federal contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At Pinnacle Solutions, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders, Pinnacle Solutions provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers, Pinnacle Solutions delivers comprehensive services for general construction and renovation, as well as civil and marine construction.

As a Pinnacle Solutions employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.